About this role
Job summary
An exciting opportunity has arisen for a Co-ordinator/Admin Support within the Tuberculosis Team. The successful candidate will be high performing, experienced administrative worker with the ability to provide a comprehensive Clinic Co-ordination and administrative support to the Medical and Nurse Led clinics. The post-holder will be based at Cardiff Royal Infirmary (CRI)
Applicants will need to be highly organised, adaptable and able to work on your own initiative and prioritise your workload. The role includes a high level of communication with patients and their families and professionals from varying disciplines, so attention to detail and an excellent telephone manner is essential.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Main duties of the job
Contribute to an effective running of 'front of house' enquiry service to include dealing with personal and telephone enquiries and via email
Organise and process referrals according to clinical prioritisation, ensure that appointments are made within the required waiting time.
Organise clinics - allocate and send appointments and rearrange as necessary. Ensure that appointments offered are "reasonable" as defined in the Referral to Treatment Time (RTT) Policy.
Copy typing and audio typing outpatient clinic letters, discharge summaries, investigation result letters and general correspondence dictated by consultants and their teams under supervision. These can be non-routine and of a distressing nature.
About us
Cardiff and Vale University Health Board is one of the largest Integrated Health Boards in the UK, employing over 17,000 staff, providing over 100 specialist services. Working across 6 hospital sites, we have a diverse range of career opportunities to offer. Serving over 500,000 people living in Cardiff and the Vale, we are focussed on the health and care needs of our local population whilst working with our partners to develop regional services. Together we are committed to improving health outcomes for everyone, delivering excellent care and support.
Our mission is "Living Well, Caring Well, Working Together", and our vision is that every person's chance of leading a healthy life should be equal. Our 10-year transformation and improvement strategy, Shaping Our Future Wellbeing, is our chance to work collaboratively with the public and our workforce to make our health board more sustainable for the future.
Job description Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click "Apply now" to view in Trac
Person Specification
Personal Qualities Essential
Highly motivated and organised Ability to work in a team and on own initiative Confident and assertive
Special Knowledge Desirable
Knowledge of Cardiff and Vale UHB
Skills Essential
Excellent organisational skills Excellent verbal and written communication skills Time management skills and the ability to prioritise work to meet deadlines Ability to work under pressure
Experience Essential
Working in an office environment Audio and copy typing Use of Microsoft Office applications e.g. Word, Excel, Power Point, Outlook Use of office systems and equipment
Desirable
Experience of working in the NHS
Qualifications Essential
Minimum 4 GCSEs RSA III or equivalent experience/ knowledge
Desirable
European Computer Driving Licence (ECDL)
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name Cardiff and Vale University Health Board
Address Cardiff Royal Infirmiry (CRI)
Glossop Road
Cardiff
CF24 0SZ
United Kingdom
Employer's website https://cavuhb.nhs.wales/ (Opens in a new tab)