About this role
Overview
We are seeking a friendly and organized Dental Receptionist to join our team in a fast-paced, family oriented dental office. The ideal candidate will be the first point of contact for our patients and will play a crucial role in ensuring a positive experience from the moment they enter our practice. This position requires excellent communication skills, attention to detail, and proficiency in managing administrative tasks within a dental environment.
Responsibilities
- Greet patients warmly and manage the front desk operations efficiently.
- Schedule appointments, confirm patient visits, and handle cancellations.
- Maintain accurate patient records using electronic records systems - Dentrix & Max assist
- Answer phone calls professionally, addressing inquiries and providing information about services offered.
- Collect patient information and verify insurance details prior to appointments. This includes sending pre determinations.
- Assist with billing and payment processing as needed. This includes sending claims, managing Accounts Receivables and making follow up calls for payment/ Pre Ds.
- Ensure the reception area is clean, organized, and welcoming for patients.
- Collaborate with dental staff to ensure smooth patient flow throughout the office.
Qualifications
- Previous experience in a dental office setting is preferred.
- Proficiency in Dentrix and RecallMax or similar dental software is highly desirable.
- Strong administrative skills with a focus on accuracy and detail.
- Familiarity with phone systems and managing multi-line calls effectively.
- Knowledge of Dental terminology.
- Excellent interpersonal skills with the ability to communicate clearly with patients and team members.
- Ability to work in a fast-paced environment while maintaining professionalism and composure.
Hours
- 4 days a week- M,T,W,Th
- 8 hour shifts with an hour lunch
- 1/ month - Saturday - 8am to2pm
- No Sundays
- 2 evenings [Patients scheduled till 7pm]
- Approximately 30 hours per week
- M 8:15-4:15 T 11:15-7:15 , W 7:45-3:45 , TH 11:15-7:15
If you are passionate about providing exceptional patient care and have the necessary skills to thrive in a dental reception role, we encourage you to apply! You will be part of a supportive team and we are all ready to help you have an easy transition into our office. We pride ourselves in providing work-life balance.
500$ Health benefits every 6 months, Vacation pay and Dental care offered. Yearly Reviews.
Job Type: Full-time
Pay: $25.00-$30.00 per hour
Benefits
- Dental care
- Extended health care
- On-site parking
- Paid time off
- Vision care
Experience
- Canadian+Dental+Receptionist: 3 years (required)
- Canadian Dental office : 1 year (required)
Work Location: In person