About this role
Job Description
POSITION TO BE UTILIZED AT FOOD FACILITIES TO DELIVER CUSTOMER ORDERS. Operate an Exchange vehicle to deliver restaurant prepared food and beverage orders to customers on and off post/base housing and work areas on military installations. Operates an Exchange vehicle to deliver restaurant prepared food and beverage orders to customers on and off post/base housing and work areas on military installations. Actively evaluates customers' needs by listening, providing solutions, and making recommendations to maximize customer satisfaction and Exchange brand loyalty. This position does not include food preparation responsibilities. Applicant Must Possess a USAREUR or German Driver License
Who We Are
Wiesbaden Exchange
Taco Bell - Hainerberg Food Court
Hainerberg
Job Qualifications
Completion of high school or the equivalent. Three months or more of satisfactory driving experience and a valid motor vehicle operator's license as required by local state laws and military regulations.
If a sufficient number of qualified candidates do not apply, the minimum qualifications may be lowered without reposting.
Additional Qualifications/Requirements
THIS POSITION IS OPEN TO BOTH U.S. AND LN APPLICANTS.
Per AE Regulations, U.S. Permanent Resident Aliens (Green Card holders) who are not nationals of a NATO country are ineligible for NAF employment under U.S. employment conditions and may be employed only under host-nation (local national) employment conditions.
LOCAL NATIONAL INFORMATION
JOB TITLE
COURIER (DELIVERY SERVICE); JOB CODE:6654L0504; GRADE: A5-4;
CATEGORY
REGULAR PART TIME; 25 HPW/5 DPW; PAY RANGE: € 1631.76;
APPLICANTS MUST BE ABLE TO WORK ALL SHIFTS TO INCLUDE EARLY MORNINGS, MORNINGS, AFTERNOON, EVENINGS, WEEKENDS AND HOLIDAYS. ALL APPLICANTS MUST POSSESS AN ACTIVE EUROPEAN DRIVERS LICENSE ABLE TO DRIVE AND OPERATE VEHICLES IN GERMANY. APPLICANT WILL NEED TO SHOW VEHICLE LICENSE DURING INTERVIEW PROCESS. ACTIVELY COMMUNICATES/PROMOTES THE BENEFITS OF THE IN-STORE CREDIT CARD TO CUSTOMERS IN ORDER TO DRIVE SALES GROWTH AND INCREASE CUSTOMER LOYALTY. APPLICANTS APPLYING ON A LOCAL NATIONAL APPLICATION MUST CONTACT THE SERVICING HUMAN RESOURCES OFFICE AT 0611-72386411/412/413/410.IF YOU HAVE ANY QUESTIONS ABOUT THIS VACANCY, YOU MAY ALSO EMAIL OUR OFFICE AT: [email protected].
Major Duties
Deliver orders from food facilities to customers timely within accordance of policies and procedures. Ensure order accuracy prior to departure and delivery to correct location and customer. Navigate routes efficiently using GPS or delivery apps.
Operate an Exchange vehicle. Maintains cleanliness and advises supervisor when basic vehicle maintenance (check oil, tires, gas, etc.) within accordance of policies and procedures is due.
Provide high level of customer satisfaction through excellent service. Greet each customer upon contact and/or line of sight, assesses their needs, suggests alternative options, and provide resolution. Keep their needs foremost and creates a welcoming environment, actively engages, and builds trust relationship with the customer in order to deliver a personalized experience.
Actively communicate/promote the benefits of the Military Star credit card, Exchange protection plan, and other corporate programs to customers to drive sales growth and increased customer brand loyalty.
Assure compliance with fire, safety, sanitation, and security regulations, as well as ensuring the security of fixed assets, cash, and inventory. Practice loss prevention procedures and alerts security and management of potential problems that may involve fraud, waste, and abuse. Follows all traffic laws and safety regulations, reporting any incidents to supervisor immediately.
Perform housekeeping/custodial duties as needed.
Perform other duties as assigned.