About this role
Receptionist ? Blade & Razor Company
We are looking for a *professional, friendly, and well-presented Receptionist* to join the Blade & Razor team. As the first point of contact for our clients, the receptionist plays an important role in creating the premium and welcoming experience our brand is known for.
Key Responsibilities
- Greet and assist clients in a warm and professional manner
- Manage appointments, bookings, cancellations, and client check-ins
- Answer phone calls, emails, and client inquiries
- Process payments and maintain accurate transaction records
- Coordinate appointments with barbers, RMTs, and other practitioners
- Offer and serve complimentary beverages to clients
- Maintain a clean, organized, and presentable reception and lounge area
- Assist with retail product sales and provide basic information about services
- Communicate effectively with staff regarding schedules and client needs
- Handle client concerns professionally and escalate issues to management when necessary
The ideal candidate is *organized, reliable, personable, confident with customers, and comfortable working in a busy luxury service environment*. Previous reception, hospitality, salon/spa, or customer-service experience is an asset.
https://bladeandrazor.ca/
Job Type: Part-time
Pay: $18.00 per hour
Benefits
- Paid time off
- Store discount
Experience
- Hospitality: 1 year (preferred)
Language
- English (required)
Licence/Certification
- Smart Serve (required)
- Food Handler Certification (preferred)
Work Location: In person