About this role
Receptionist ? Blade & Razor Company
We are looking for a *professional, friendly, and well-presented Receptionist* to join the Blade & Razor team. As the first point of contact for our clients, the receptionist plays an important role in creating the premium and welcoming experience our brand is known for.
*Key Responsibilities:*
* Greet and assist clients in a warm and professional manner * Manage appointments, bookings, cancellations, and client check-ins * Answer phone calls, emails, and client inquiries * Process payments and maintain accurate transaction records * Coordinate appointments with barbers, RMTs, and other practitioners * Offer and serve complimentary beverages to clients * Maintain a clean, organized, and presentable reception and lounge area * Assist with retail product sales and provide basic information about services * Communicate effectively with staff regarding schedules and client needs * Handle client concerns professionally and escalate issues to management when necessary
The ideal candidate is *organized, reliable, personable, confident with customers, and comfortable working in a busy luxury service environment*. Previous reception, hospitality, salon/spa, or customer-service experience is an asset.
Pay: $18.00 per hour
Work Location: In person