About this role
Job summary
Looking for greater flexibility, variety and autonomy in your ACP role?
At Mastercall Healthcare, we are expanding our flexible ACP workforce and are seeking experienced, motivated, and patient-focused Advanced Clinical Practitioners to join us on a contracted basis
As an ACP you will work autonomously across a range of services, undertaking comprehensive clinical assessments, diagnosing and managing patients, prescribing where appropriate, making onward referrals, and contributing to high-quality, patient-centred care.
Our Services
Urgent Treatment Centres (UTCs) Trafford
Our GP-led UTCs provide appointments via NHS 111 or GP referral and are equipped to diagnose and manage many of the common conditions that would otherwise present to A&E. We also operate established pathways, including DVT services, point of care testing with further expansion planned as the service develops.
Alternative to Transfer Service NWAS and Care Homes referrals as part of admission avoidance
Providing remote clinical advice, support, and treatment to patients supported by NWAS and care homes, helping to prevent unnecessary hospital admissions.
Out of Hours Services Stockport and Trafford
Delivering telephone triage, face-to-face consultations, and home visits to residents when GP practices are closed.
Clinical Assessment Service (CAS)
Providing expert clinical advice to low-acuity 999 calls, ensuring patients are safely directed to the most appropriate care pathway.
Main duties of the job
Mastercall is a dynamic, patient-focused provider of urgent primary care services, delivering safe, effective, and responsive care across Stockport and Trafford. Our services span a wide range of urgent and unscheduled care settings, ensuring that no two days are ever the same.
As an ACP with Mastercall, you will work as an autonomous practitioner, demonstrating advanced clinical knowledge and decision-making skills. Responsibilities include:
- Comprehensive, holistic patient assessment
- Prescribing where appropriate
- Managing complex and undifferentiated presentations
- Making onward referrals and coordinating care
- Working independently while contributing to a supportive multidisciplinary team
This role offers exposure across urgent primary care settings, ensuring variety, challenge, and professional development.
Were seeking confident and experienced ACPs who:
- Thrive in fast-paced urgent care environments
- Are passionate about delivering high-quality, patient-centred care
- Have at least 12 months working as an ACP in primary, urgent, or emergency care
- Are reliable, adaptable, and clinically competent
Part time permanent contracted hours minimum commitment of 1 or 2 shift per week opportunities for 7.5 to 15 hours per week
Rate of pay £29.73 to £43.71 per hour, depending on experience, role, and shift pattern.
You must have the right to work in the UK We are unable to offer graduate or visa sponsorship, and visa extensions are not available for this role
About us
Mastercall Healthcare has over 30 years experience as an innovative, highly performing, award-winning Social Enterprise organisation.
We are passionate about providing the very best patient care at the very best place for the patient.
Our Social Value ethos commits us to ensuring the very best use of the public pound, maximising the return on investment of our commissioners, and supporting the NHS deliver affordable, effective, safe patient centred services.
Our purpose is to ensure that we deliver safe, high quality, patient centred services that support people to live and age well. We are here to support our community and our health and social care partners. We provide a range of highly effective urgent primary care services that support hospital admission avoidance and early supported discharge from hospital where clinically safe and appropriate.
Employee benefits include
Living Wage Employer
NHS Pension Scheme
NHS Blue light card/Discount scheme
Flexible working
Career development
Competitive rates of pay
Generous holiday entitlement, long service enhancements and the option to purchase additional l eave
Wellbeing schemes
Job description
Job responsibilities
- Comprehensive, holistic patient assessment
- Prescribing where appropriate
- Managing complex and undifferentiated presentations
- Making onward referrals and coordinating care
- Working independently while contributing to a supportive multidisciplinary team
Person Specification
General Qualities
Essential
- Management of a range of illness including acute and primary care / community
- Management of complex patients
- Proficient in advanced clinical examination skills
- Understanding of local, regional and national health policy
- Advanced understanding and experience of clinical governance and leadership
- Exemplary written and verbal communication skills
- Negotiation skills
- Change management
- Self directed motivated enthusiastic and approachable
- Dynamic problem solving
- Excellent team player
- A positive role model
- Works well under pressure
- Maintain quality of care at all times
Desirable
- Knowledge of community/public health
- Management experience
- Refresher examination skill course
- Leadership development course
- Conflict resolution training
- Process mapping/service redesign
Experience
Essential
- Minimum 5 years post registration experience
- 2 years ACP experience in primary/urgent care
- Minor illness/ailments experience
- Experience of Triage/prioritisation
- Contribution to policy / procedure development
- Leadership and Leading a team
- Clinical governance, quality and safety experience
- Audit and research
- Extended scope skills relevant to unplanned, out of hours, community care
Desirable
- Minor injury experience
- Project management experience
- Triage training/teaching
Qualifications
Essential
- Registered nurse/paramedic or other registered health professional
- Minimum of two clinical modules at level 7 related to clinical practice plus demonstrable equivalent level of skills (one to be NMP)
- Minimum of 2 years ACP experience in primary/unscheduled care
Desirable
- MSc in Advanced Clinical Practice
- V300 Non-Medical Prescribing
- BSc in related subject
- Mentor/teaching qualification
- Clinical supervision training
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Mastercall Healthcare
Address
International House
Pepper Road
Stockport
SK7 5BW
United Kingdom
Employer's website
http://www.mastercall.org.uk/ (Opens in a new tab)