About this role
Job Description
As a Food Service Worker at Burger King, you'll prepare flame-grilled burgers and other menu favorites for our customers. You'll work in a fun, fast-paced setting where your personality can shine, with a focus on connecting with customers. Your friendly attitude will keep customers coming back, and you'll be part of a close-knit team.
We offer flexible scheduling; medical, dental, life and disability insurance; paid time off; shift differential and holiday pay; and a traditional pension and 401(k) plan for qualifying associates. You'll also get access to the installation and its facilities, our Mass Transit program, and status as a Department of Defense (DoD) employee.
What You'll Do
- Greet every customer with eye contact and a genuine smile.
- Acknowledge waiting customers as soon as they reach the register so they know you'll be right with them.
- Listen to what customers need and ask follow-up questions so you can recommend the right menu items.
- Take orders and handle cash and card transactions accurately and quickly while keeping the conversation friendly.
- Prepare and assemble food to Burger King recipe, portion and presentation standards.
- Follow food safety, sanitation and cleanliness standards in the kitchen, dining area and service counters.
- Restock supplies and help with opening, closing and shift-change duties.
- Work as a team to keep service fast and make every visit a great one.
Why the Exchange
You can work anywhere, but the Exchange is the start of something great. While you take care of our customers, we take care of you and your development. Our people make us who we are, so growing together comes first in everything we do. We give you the tools and resources you need to succeed. When you join the Exchange, you join a team that is committed to you.
Job Qualifications
Completion of at least two years of high school preferred. Ability to follow oral instructions and do simple tasks that are easy to learn. Must be able to qualify for a food handlers card. Creditable job-related experience may be substituted for the education requirement on a 9 months for 9 months basis.
If a sufficient number of qualified candidates do not apply, the minimum qualifications may be lowered without reposting.
Additional Qualifications/Requirements
MUST BE ABLE TO WORK ALL DAYS 0600-1930 TO INCLUDE WEEKENDS AND HOLIDAYS.
Major Duties
Operates a variety of kitchen equipment, such as an oven, grill, deep-fat fryer, or others in a situation where set procedures are followed utilizing repetitive operations, and cooking skills are minimized.
Accepts customer food orders, operates a cash register, accepts cash, makes change, and provides food orders to customers. Accounts for cash fund and completes cash and sales reports.
Assembles sandwiches and other food products.
Participates, along with supervisors/management staff, in the achievement of service and sales goals for the food activity. Assists in ensuring optimum stock availability by taking periodic counts; advises management of slow-moving, out-of-stock, defective, and damaged merchandise. Resolves customer complaints at the lowest level and informs management of barriers to meeting the optimal customer experience.
Ensures required level of sanitation is maintained within the assigned working areas and assists in cleaning other areas as required.
Assists in unloading, receiving, and storing food and expense supplies.
Performs other related duties as assigned.
Actively communicates/promotes the benefits of the military star credit card to customers in order to drive sales growth and increase customer loyalty.