About this role
YASH Technologies is a leading technology integrator specializing in helping clients reimagine operating models, enhance competitiveness, optimize costs, foster exceptional stakeholder experiences, and drive business transformation. At YASH, we’re a cluster of the brightest stars working with cutting-edge technologies. Our purpose is anchored in a single truth – bringing real positive changes in an increasingly virtual world and it drives us beyond generational gaps and disruptions of the future.
- We are looking forward to hire Coupa Professionals in the following areas : Support & CPI Specialist – Procurement Systems Location : Bangalore Exp : 7 + Years About the Role We are seeking a Support & Continuous Process Improvement (CPI) Specialist to strengthen and optimize our procurement technology ecosystem.
- This senior role supports daily operations across Coupa , Guided Buy , and emerging AI agent workflows , ensuring stability, efficiency, and an exceptional user experience.
- The ideal candidate brings 7–8 years of procurement systems or operations experience , thrives in problem‑solving, and proactively drives improvements.
- What You’ll Do Lead Procurement Support — Own functional support for Coupa/Guided Buying, manage escalations, and ensure smooth daily operations.
- Solve Complex Issues — Troubleshoot workflow failures, catalog issues, approval logic gaps, and data mismatches; drive durable fixes.
- Deliver CPI Initiatives — Lead process improvement projects that reduce cycle time, eliminate waste, and streamline procurement workflows.
- Build AI Agents — Design, test, and deploy AI agents that automate repetitive procurement tasks and enhance Guided Buying experiences.
- Analyze Procurement Insights — Use spend data, supplier performance, and workflow analytics to recommend improvements.
- Collaborate Cross‑Functionally — Partner with procurement, sourcing, IT, finance, and compliance teams to align enhancements with business needs.
- Drive Initiatives Independently — Identify gaps, propose solutions, and execute improvements with minimal direction.
- Enable Users — Create SOPs, troubleshooting guides, and training materials that support global procurement users.
- What You Bring 7–8 years of procurement operations, procurement systems, or supply chain technology experience.
- Strong functional expertise in Coupa , Guided Buy , or similar procurement platforms.
- Proven ability to troubleshoot complex workflow issues and lead resolution efforts.
- Demonstrated success delivering CPI initiatives with measurable impact.
- Hands‑on experience with AI agent building , automation tools, or intelligent workflow design.
- Strong communication skills and a user‑centric mindset.
- High learning agility and comfort adopting new technologies quickly.
Preferred Qualifications
- Deep understanding of P2P workflows , sourcing processes, supplier management, and catalog governance.
- Experience with workflow rules, approval chains, data validation, and compliance controls.
- Familiarity with analytics, dashboards, and operational reporting.
- Ability to translate business needs into system logic or AI agent behavior.
- What Success Looks Like Reduced escalations and faster resolution of procurement system issues.
- CPI improvements that materially reduce cycle time, clicks, and user friction.
- AI agents deployed meaningfully reduce manual work and improve requester experience.
- Stable procurement operations with high adoption and satisfaction.
- Strong cross‑functional trust and influence.
At YASH, you are empowered to create a career that will take you to where you want to go while working in an inclusive team environment. We leverage career-oriented skilling models and optimize our collective intelligence aided with technology for continuous learning, unlearning, and relearning at a rapid pace and scale. Our Hyperlearning workplace is grounded upon four principles Flexible work arrangements, Free spirit, and emotional positivity Agile self-determination, trust, transparency, and open collaboration All Support needed for the realization of business goals, Stable employment with a great atmosphere and ethical corporate culture