About this role
Job summary
We have an exciting opportunity to join our friendly and motivated Dermatology admin team based at Waters Green Medical Centre in Macclesfield.
We are looking for an enthusiastic, hardworking and well organised individual to join our team. Ideally the candidate will have good IT skills and attention to detail,you must also have good customer care skills and interpersonal skills. NHS experience would be an advantage.
An NHS Administrator/Typist provides administrative and typing support to clinical staff, patients, and the wider healthcare team. The role usually involves handling correspondence, updating patient records, typing clinical documents, arranging appointments, and maintaining accurate records.
Main duties of the job
Typical duties
- Typing letters, reports, referrals.
- Managing histologie's and directing to correct clinician for results
- Updating and maintaining patient records and databases.
- Preparing correspondence for GPs, consultants and other healthcare professionals.
- Processing incoming and outgoing mail and emails.
- Filing and retrieving confidential patient information.
- Supporting clinics and administrative teams with day-to-day tasks.
- Using NHS computer systems and Microsoft Office applications.
- Following NHS policies on confidentiality, data protection and information governance.
- Communicating with patients, relatives, healthcare professionals and other departments.
Skills and experience usually required
- Good typing and keyboard skills.
- Good written and verbal communication.
- Basic to good knowledge of Microsoft Word, Excel and Outlook.
- Strong attention to detail and accuracy.
- Ability to organise workload and meet deadlines.
- Ability to work independently as well as part of a team.
- Understanding of confidentiality and handling sensitive information.
- Previous NHS, healthcare, office or administrative experience can be advantageous, but can provide training.
About us
Mid Cheshire Hospitals NHS Foundation Trust (MCHFT) provides good quality, safe and effective healthcare to the people of Cheshire and beyond. The Trust, which manages Leighton Hospital in Crewe, Victoria Infirmary in Northwich, and Elmhurst Intermediate Care Centre in Winsford, was established as an NHS Trust in April 1991 and became a Foundation Trust in April 2008.
We employ almost 5,000 members of staff, provide around 540 hospital beds, with a range of services including accident and emergency, maternity, outpatients, therapies, and children's health.
The Trust is also part of Central Cheshire Integrated Care Partnership (CCICP), a unique local health partnership that provides a range of community services for people across South Cheshire and Vale Royal.
During the Coronavirus pandemic, the Trust was recognised nationally for its 'Be Safe Be EquiPPEd' campaign, which aimed to make the Trust as safe as possible for staff and patients, through supporting the correct use of PPE.
The results in the 2020 national NHS Staff Survey showed improvements in all elements of the safety culture theme, with 92% of respondents feeling their role made a difference to our patients. We were also recognised nationally for our workforce health and wellbeing initiatives.
At Mid Cheshire, we value our staff and appreciate that in order to give our patients the best quality, compassionate care, we also need to look after our colleagues.
Job description
Job responsibilities
To provide a comprehensive administration and clerical service to the Service. Maintain the preparation and flow of patient data/information, hard copy or electronic, ensuring that all data/information is maintained to the agreed quality standard and available at the right time and place. The post holder will also be expected to organise own workload in order to maintain an efficient and professional service.
Person Specification
Skills
Essential
- Customer service experience
Desirable
- Basic all round IT skills
Knowledge
Essential
- NHS knowledge
Desirable
- RTT and/or cancer pathways
Experience
Essential
- Working with sensitive information
Desirable
- Working with vulnerable and emotional people
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Mid Cheshire Hospitals NHS Foundation Trust
Address
Waters Green Medical Centre
23 Sunderland Street
Macclesfield
SK11 6JL
United Kingdom
Employer's website
https://www.mcht.nhs.uk/ (Opens in a new tab)