About this role
Customer Service Spare Parts Assistant Due to growth and investment in our people we are currently looking for a highly motivated, customer support focused, organized individual who thrives in a fast-paced environment to join the AmbaFlex Customer Service team!
- In this hands-on position you will: Handle incoming requests and orders to the spare parts team within set KPI’s.
- Provide Recommended Spare Parts Lists (RSPL) after machine sales.
- Assistance of customer service team with spare part preparation as required.
- Liaison between AmbaFlex and the customer concerning spare part supply.
- Timely and correctly processing, checking, and closing requests and orders.
- Work cost efficient.
- Provide input on processes to improve the quality of the customer support.
- Proactively follow up on quotations and convert opportunities into sales.