About this role
Job summary
Join Our Admin / Receptionist Relief & Bank Team
Enjoy flexible working with no fixed hours. We will offer shifts as required to support our services, and you can choose which shifts and sites you are available to cover, allowing you to work around your other commitments.
You will primarily support administrative and reception services but may be asked to provide assistance across different teams and departments, depending on service needs. Full training will be provided.
You will help deliver a professional, friendly and efficient service across our hospitals, health centres and clinics. Duties may include welcoming and directing patients and visitors, answering telephone calls, responding to enquiries, managing appointments, maintaining records and providing general administrative support to ensure the smooth running of our services.
Interviews for this role will take place in person at an assessment centre on either 5th November in Heanor or 23rd November in Chesterfield. If shortlisted, please ensure you are available to attend on one of these dates.
Main duties of the job
You will provide a friendly, professional reception and administrative service, including greeting visitors, answering telephone enquiries, managing appointments, registering patients and supporting clinical teams such as Podiatry and Physiotherapy.
Duties also include maintaining tidy public areas, handling cash and banking, ordering supplies, managing incoming and outgoing mail, monitoring waiting lists and providing cover at other clinics and health centres when required.
About us
Our purpose is to provide community health services to a patient population of over one million people in Derbyshire and Derby, as part of Joined Up Care Derbyshire.
We employ around 4,200 substantive staff, caring for patients in 11 community hospitals and more than 30 health centres, as well as in clinics, GP practices, schools, care homes and, increasingly, in people's own homes and via virtual consultations.
Job description
Job responsibilities
PLEASE NOTE
Please see attached Job Description and Person Specification. To apply, please click APPLY FOR THIS JOB - this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account.
After carefullyreviewing this role, we do not believe that this position meets the requirements for sponsorship. For details on eligibilitycriteria for a Skilled Worker visa, please follow this link to the gov.uk websiteSkilled Worker visa: Overview - GOV.UK(www.gov.uk)
Person Specification
Right to Work
Essential
- As this role does not offer visa sponsorship, please explain how you meet the right-to-work requirements for employment in the UK without sponsorship.
Education Qualifications
Essential
- Education English language GCSE, Grade B or above
- Formal IT / Computer qualification
Desirable
- Customer Care Qualification
Experience & Knowledge
Essential
- Previous Customer Experience
- Understanding of confidentiality
Desirable
- Knowledge of System One
Skills & Attributes
Essential
- Excellent communication & interpersonal skills
- Ability to work on own initiative or as part of a team
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Derbyshire Community Health Services NHSFT
Address
Various Site across DCHS
Various
S40 3HW
United Kingdom
Employer's website
http://www.dchs.nhs.uk/ (Opens in a new tab)