About this role
Job summary
We are committed to working in a trauma-informed way, striving for improved outcomes and experiences for our clients and staff.
This role will play a key part in supporting the drive to improve and evolve services to give consistent best practice delivery through;
Coordinating and maintaining project plans, associated documents and action trackers Setting up relevant meetings, establishing priority tasks and ensuring robust accountability of operational colleagues
Collating and presenting relevant information from key stakeholders involved in change processes Ensure projects are delivered to deadlines and quality measures set by management
Full details of this exciting opportunity can be found in the role profile.
Main duties of the job
You will
Be organised, methodical and have a strong eye for detail Have experience of using project support tools
Be an excellent verbal and written communicator
Be passionate about improving the lived experience and health of people using mental health services
Have the ability to manage competing deadlines and demonstrate a positive, can-do attitude to projects and able to work with a level of autonomy
About us
Could you support a forward thinking mental health and wellbeing partnership in their mission to improve services?
Second Step is a leading mental health charity in the Southwest offering housing, support and hope to people with mental health and support needs.
Our vision is that we believe in a world where everyone affected by mental health problems can create a positive future.
We promote mental health and wellbeing by supporting people and communities to build brighter futures.
We are recruiting a Project Support Officer to join our Mental Health & Wellbeing Partnership across BaNES, Swindon and Wiltshire to support service projects.
This is a new role for a 12-month fixed term period to support service change and integration.
Job description
Job responsibilities
What we offer
To be part of a friendly team, with direct support from the Senior Operations Manager and a Senior Project Support Officer An in-depth induction to Second Step and the Partnership Hybrid working- working from home with some in person meeting attendance as required Monthly one-to-one sessions with your line manager Be part of an exciting journey for Partnership services
If you are interested in this role but are concerned that you may not have the experience or knowledge please contact us for an informal conversation, we would very much like to hear from you. Please contact:
Sarah Cox, Senior Operations Manager. [email protected]
About us
We are taking positive action to increase diversitythroughoutour organisation, and to nurture a culture ofinclusionfor all our people and the clients that we support.
We welcome applications from everyone who meets the criteria and strongly encourage individuals who identify as being of Black, African, Caribbean or Asian descent to apply as these groups are currently under-represented at Second Step.
To ensure fairness and consistency, all applications are anonymised up until an interview has been confirmed so that shortlisting is based solely upon the suitability of the candidates skills and qualities.
Person Specification
Experience
Essential
- Proven experience of working at a senior level in administration and business support
- Proven experience of organising meetings and events including training
- Ability to engage with others to develop effective relationships
- Experience of working in a project management approach
- Experience of research and project work
- Experience of the drafting, editing and production of complex reports and presentations
Desirable
- Experience of working in the voluntary sector
- Website updating experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Second Step
Address
28 Southgate Street
Bath
B&NES
BA1 1TP
United Kingdom
Employer's website
https://www.second-step.co.uk/ (Opens in a new tab)