About this role
Job summary
We are recruiting a Learning and Development Coordinator to join our Learning and Development Team in Bristol to coordinate training across Second Step. The team develops an extensive range of mental health and trauma related training delivered to staff at Second Step and external agencies. We are a small creative team with a passion for quality training delivery, the coordination of which is an essential part of the learner experience. The role is fast paced and varied and requires good organisational skills, communication and a commitment to learning and growing.
Main duties of the job
We are committed to working with arecovery-based approachand supporting people to meet their individual needs. Why not join our team to support our clients on their recovery journey.
About us
Second Step is a leading mental health charity in the Southwest offering housing, support and hope to people with mental health and support needs. Our vision is that we believe in a world where everyone affected by mental health problems can create a positive future. We promote mental health and wellbeing by supporting people and communities to build brighter futures.
Job description
Job responsibilities
Arranging hospitality, room layout and equipment for participants attending workshops and events, liaison with trainers, booking training rooms, printing and distributing course materials and ensuring required equipment is available and in working order for the efficient running of all relevant events.
Developing and maintaining accurate and easily accessible records and processes for all learning and development activities and processes including recording and monitoring attendance, ensuring that staff required to attend specific workshops are easily identified and followed up.
Liaising with line managers and delegates to ensure all staff are booked on required events within agreed timeframes.
Contributing to the identification of learning and development needs within the organisation through the completion of training needs analysis via performance management scheme returns and feedback from managers and other staff.
Responsibility for monitoring and evaluating learning and organisation development activities, producing accurate and up-to-date data analysis.
Person Specification
Experience
Essential
- Previous experience working in a fast paced, customer focussed
- environment
- Demonstrable experience of data analysis and reporting
- Experience of providing support to meetings and events to enable
- them to run
- Proven experience of successfully communicating with different
- types of people.
- Budget/Coding invoices to ensure the correct charges are
- distributed
Desirable
- Experience working within a learning and development / human resources function
- Experience of working with learning management systems/Self Service systems
- Experience of Learning & Development processes
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Second Step
Address
162 Pennywell Road (Head Office)
St Jude's
Bristol
BS5 0TX
United Kingdom
Employer's website
https://www.second-step.co.uk/ (Opens in a new tab)