About this role
Responsibilities
- Handle all sales transaction, daily till opening and closing with high accuracy
- File outstanding payment and follow up the due balance e.g. Credit Note, Deposit Note, Gift Certificate, etc.
- Responsible for invoice generating and validating, including Web-To-Shop order
- Prepare daily sales report and update traffic chart
- Support to prepare authorization letter if third party payment is needed
- Answer phone calls and stock enquiry from other shops
- Maintain customer profile in CRM database
- Replenish cashiering related material and stationery, and ensure tidiness of cashier areas
- Provide assistance on the shop floor when necessary, include offering beverages, wrapping/packing, etc.
- Liaise with IT department in case of system failure
- Brief mall promotion if any
- Handle any ad hoc task as assigned
Requirements
- With relevant experience in luxury retail or in similar capacity
- Proficiency in processing cashier system
- Reliable, pleasant, hard-working, detail-minded, service-minded, and well-organized
- Fluent in Cantonese, conversant in English and Mandarin
- Good computer skills