ServiceNow Administrator @ TEKsystems

About the Role

We're seeking a highly experienced ServiceNow Administrator to support and optimize a mature enterprise ServiceNow environment. This is an excellent opportunity to join a technology team that relies heavily on ServiceNow for both IT Service Management (ITSM) and Strategic Portfolio Management (SPM) initiatives. This role will serve as the primary administrator for the platform, helping drive operational stability, platform enhancements, governance improvements, and an upcoming platform upgrade. The ideal candidate will bring strong ServiceNow administration expertise, outstanding stakeholder communication skills, and the ability to thrive in a highly visible environment.

Responsibilities

• Administer and support the enterprise ServiceNow platform
• Serve as the primary point of contact for day-to-day platform administration
• Configure and maintain workflows, forms, business rules, notifications, catalog items, and platform integrations
• Support ongoing enhancements within ITSM and Strategic Portfolio Management (SPM)
• Partner with business and IT stakeholders to gather requirements and implement improvements
• Troubleshoot platform issues, security concerns, user access requests, and performance challenges
• Support platform upgrades, testing efforts, release management, and post-upgrade validation
• Improve platform governance and reduce technical debt
• Monitor platform performance, security, and data integrity
• Develop and maintain documentation, knowledge articles, and administrative processes
• Provide user support and training as needed

Tools & Environment

• ServiceNow
• IT Service Management (ITSM)
• Strategic Portfolio Management (SPM)
• Incident, Change, Problem, and Request Management
• Service Catalog
• Knowledge Management
• Project Portfolio Management (PPM)
• Demand Management
• Resource Management
• IntegrationHub
• Performance Analytics
• JavaScript (ServiceNow scripting)
• Agile delivery environments

Top Skills Required

• 5+ years of ServiceNow Administration experience
• ServiceNow Certified System Administrator (CSA)
• Strong ITSM administration experience
• Strong Strategic Portfolio Management (SPM) experience
• ServiceNow Upgrade & Release Management expertise
• Business Rules, Client Scripts, UI Policies, Flows, and Notifications
• ACLs, Security Administration, User Roles, and Groups
• Reporting, Dashboards, and Performance Analytics
• IntegrationHub and API integration experience
• Strong stakeholder communication and consulting skills

Workplace Perks

• Highly visible role with significant impact
• Opportunity to lead platform stabilization and modernization efforts
• Collaborative environment working closely with business and IT leadership
• Potential flexibility for exceptionally qualified remote candidates
• Two-step interview process (technical and behavioral)

We reserve the right to pay above or below the posted wage based on factors unrelated to sex, race, or any other protected classification. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. This temporary role may be eligible for the following:

• Medical, dental & vision
• 401(k)/Roth
• Insurance (Basic/Supplemental Life & AD&D)
• Short and long-term disability
• Health & Dependent Care Spending Accounts (HSA & DCFSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Job Type & LocationThis is a Contract position based out of Fort Collins, CO.

Pay and BenefitsThe pay range for this position is $60.00 - $76.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

Medical, dental & vision

Critical Illness, Accident, and Hospital

401(k) Retirement Plan Pre-tax and Roth post-tax contributions available

Life Insurance (Voluntary Life & AD&D for the employee and dependents)

Short and long-term disability

Health Spending Account (HSA)

Transportation benefits

Employee Assistance Program

Application DeadlineThis position is anticipated to close on Oct 30, 2026.

Workplace TypeThis is a hybrid position in Fort Collins,CO.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.