Project Manager @ Article

Hi there, we’re Article. 👋 Since 2013, we have been redefining the furniture industry one sofa at a time, it’s not easy — it requires solving challenging, meaningful problems. This is where you come in, as a Project Manager , you'll drive a variety of high-impact operational and investment projects across Article, from product commercialization to tech upgrades, to ensure on-time, in-full delivery. Why We Need You: In the PMO team, we need a proactive driver to lead end-to-end project planning, execution, and issue resolution across cross-functional initiatives. This fits into our larger need to continuously optimize our internal operating model and project delivery pathways, ensuring our business scales smoothly while keeping customer obsession at the heart of everything we do.

Within the first few months, you’d establish trusted delivery partnerships with internal stakeholders, bring structure to ambiguous initiatives, and leverage our project management frameworks and Wrike to maintain real-time visibility into project health. In a year, you’ll be proud to say you’ve successfully delivered key cross-functional projects on time and in full, built resilient root-cause prevention pathways, and helped refine PMO governance processes to cut down low-value administrative overhead.

About the PMO team: You’ll be joining our dynamic PMO team, reporting directly to the Manager. We operate as consultative internal delivery partners across Article, embedding directly with project owners in Product Development, Digital Merchandising, Technology/Engineering, and Operations. Through our structured service model, we guide stakeholders from initial project scoping, cost estimation, and service-level agreements to active replanning, root-cause diagnostics, and workflow automation using tools like Wrike. We are a hybrid team - you'll be in the office 3 days per week (Tuesdays, Wednesdays, and Thursdays). You’ll be part of a collaborative PMO team partnering across key functions—including Product, Digital Merchandising, Tech, and Operations, etc. to solve complex cross-functional challenges and deliver strategic business initiatives.

• Lead end-to-end planning, execution, monitoring, and closure for cross-functional investment and operational projects (e.g., new product introductions, digital merchandising initiatives, tech investments, and annual planning) to ensure on-time, in-full completion.
• Establish and maintain trusted delivery partnerships with internal customers and suppliers across the organization.
• Deliver expert consultation on project initiation, scope definition, deliverables, costs, service levels, and feedback mechanisms.
• Proactively detect upstream delays early to prevent and mitigate unexpected timeline slippage.
• Execute rapid root-cause analyses when issues arise, leading replanning efforts and corrective action plans with internal teams.
• Assess and mitigate project risks early, constructively challenging assumptions and managing trade-offs across schedule, scope, and resources.
• Maintain real-time visibility into project health, milestones, and variance metrics using Wrike to keep stakeholders informed with actionable data.
• Conduct post-project retrospectives to capture lessons learned and continuously improve PMO best practices.
• Leverage Article's OS2 framework and tools to help internal functions optimize day-to-day operations.
• Deliver continuous-improvement initiatives that simplify, automate, and refine PMO tools and governance processes.