About this role
Salary: £? - ? per year
Requirements
- Proven experience as a User Researcher or Senior User Researcher in digital product or service environments
- Strong experience conducting early-stage discovery research and usability testing
- Experience applying a range of qualitative and quantitative research methodologies
- Ability to independently plan, conduct and communicate research activities
- Strong stakeholder engagement skills and experience working in Agile, multidisciplinary teams
- Experience translating research insights into practical product improvements
- Experience researching complex digital platforms, data services or technical products is advantageous
- Government, public sector, healthcare or research experience is beneficial but not essential
Responsibilities
- Plan and conduct user research across the digital product lifecycle, from discovery through to delivery
- Lead exploratory research to understand user needs, behaviours and challenges
- Design and deliver usability testing across digital products, prototypes and user journeys
- Collaborate with Product Managers, Service Designers, UX/UI Designers and Engineering teams
- Research end-to-end user journeys, including discovering, requesting and accessing data services
- Translate research findings into actionable recommendations that influence product and design decisions
- Support the development of accessible, intuitive and user-centred digital services
- Present research findings and recommendations to key stakeholders
Technologies
- Support
- UX UI Design
More
We are supporting a major UK health and life sciences initiative to develop a large-scale digital and data platform. The programme aims to transform how researchers and organisations discover, access and use complex health data securely, supporting innovation and improved patient outcomes. You will join a multidisciplinary technology team and contribute research across the full product lifecycle, from discovery and exploratory research to usability testing and continuous improvement. This is a hybrid role based in London, with two days per week onsite, offered on an initial six-month contract at a rate of approximately £650 per day, inside IR35.
last updated 43 week of 2026