About this role
Salary: £45,000 - 55,000 per year
Requirements
- At least three years of Microsoft administration experience, including strong Microsoft 365 tenant management skills.
- A solid background in senior IT support, systems administration, or managed services.
- Hands-on experience with cyber security, endpoint protection, security monitoring, patching, and backups.
- Experience using Kaseya IT management and security tools.
- Confident troubleshooting across Windows, networking, and cloud environments.
- Clear customer communication skills and the ability to manage competing priorities.
- Initiative to take ownership of issues and see them through to resolution.
- Ability to commute reliably to North East Hampshire or relocate before starting.
- Experience with Intune, Defender, Purview, Microsoft 365 Lighthouse, or Copilot; MSP experience, migration experience, and relevant certifications are welcome.
Responsibilities
- Administer Microsoft 365 environments, including Exchange Online, Teams, SharePoint, OneDrive, and Entra ID.
- Manage user access, permissions, MFA, and conditional access.
- Resolve complex issues across Windows, devices, networks, and cloud services.
- Support endpoint protection, investigate security alerts, and maintain patching, backups, and device compliance.
- Use Kaseya IT management and security tools to support customer environments.
- Contribute to customer onboarding, tenant reviews, migrations, and technical improvement projects.
- Keep customers informed and maintain clear technical documentation.
Technologies
- Cloud
- Copilot
- Support
- Microsoft 365
- Security
- SharePoint
- Windows
- Office 365
- AI
More
We are recruiting a Senior IT Technician on behalf of a confidential client, a growing managed IT services provider. This hands-on role offers technical ownership and exposure to cloud services, endpoint management, cyber security, and emerging Microsoft technologies. The salary is £45,000–£55,000, depending on experience, with private medical insurance, a company pension, free on-site parking, and training and professional development opportunities. Youll join a supportive team and work across technical support, customer onboarding, and project work. The position is based in North East Hampshire, Monday to Friday, and is primarily office-based with occasional flexibility to work from home.
last updated 43 week of 2026