About this role
Salary: £60,000 - 70,000 per year
Requirements
- Strong software engineering foundations, including APIs, databases, testing and deployment.
- Practical experience using Claude Code, Codex or comparable AI development tools.
- Experience building AI workflows beyond assisted coding, professionally or through personal projects.
- Understanding of integrations, orchestration, validation and the challenges of making AI automation reliable.
- Initiative to investigate problems independently and develop appropriate solutions.
- Experience with AI agents, RAG, orchestration frameworks, workflow automation, PHP, MySQL, AWS or CI/CD would be beneficial.
Responsibilities
- Design and orchestrate AI workflows that connect LLMs, agents, APIs and business systems to automate complete processes, with appropriate validation, monitoring and human oversight.
- Improve AI-powered development pipelines covering requirements analysis, planning, code generation, review, testing and deployment.
- Develop a RAG-based support system to improve ticket investigation, response accuracy, automated resolution and escalation.
- Build multi-stage workflows that coordinate AI agents, tools and systems.
- Work with operations colleagues to identify manual processes and implement practical automation.
- Maintain an understanding of the underlying PHP, MySQL and AWS platform to support its reliability and ongoing development.
Technologies
- AI
- AI Agents
- AWS
- CI/CD
- Claude Code
- Support
- MySQL
- PHP
- RAG
- Cloud
More
We are recruiting for an established UK SaaS company developing its use of AI across software engineering, technical support and business operations. The company has already built AI-powered development pipelines and a RAG-based technical support system, and this role will take ownership of these systems while developing further business automation. You will join a small team already making extensive practical use of AI, with scope to introduce new approaches and take increasing ownership of technical automation. The role may suit a software engineer who is building practical AI workflows and wants to make AI engineering and automation their main focus; prior specialist AI experience is not required. We offer a salary of up to £70,000 and fully remote working.
last updated 43 week of 2026