About this role
Salary: £27,000 - 32,000 per year
Requirements
- Previous IT support experience; at least one year of experience is advantageous
- Genuine interest in IT and experience using a range of Microsoft applications
- Positive, curious and solutions-focused approach
- Strong written and verbal communication skills
- Good analytical and numerical skills
- Ability to work well with others in a collaborative environment
- Ideally, a 2:1 degree or above; candidates with strong academic qualifications and demonstrable IT capability are also welcome
- Must have the right to work in the UK; sponsorship is not available
- A full UK driving licence is beneficial
Responsibilities
- Provide helpful, professional IT support to clients across a broad range of technical issues
- Work closely with colleagues to investigate problems and identify effective solutions
- Support the testing, improvement and delivery of technology used by our clients and our business
- Keep up to date with new technologies, products and approaches
- Build commercial, technical and professional skills through hands-on experience
Technologies
- Cisco
- Support
- MS Teams
- Hardware
More
We are an established, growing IT consultancy and managed services business with a team of around 30 people, providing IT support, consultancy and professional services to a diverse client base across the UK. We are recruiting an IT Support Engineer for our expanding team in Motherwell. The role is office-based, Monday to Friday, 9:00 am–5:00 pm, for 35 hours per week, with a salary of £27,000–£32,000 and reviews that recognise progress. We offer participation in an annual profit-related bonus scheme, company events and an active social calendar, a company pension, a cycle-to-work scheme, a health and wellbeing app with access to a digital GP, and 30 days of annual leave with the option to purchase five additional days.
You will work alongside experienced IT support engineers, receive support as you settle in and be encouraged to shape your development around your interests. Learning opportunities include Microsoft, Cisco, Axis, Fortinet, VoIP telecommunications, virtual platforms and emerging technologies, as well as applying solutions in different organisations and collaborating with a supportive, knowledge-sharing team.
Our interview process includes an initial online screening, a first-stage interview via MS Teams and a final onsite interview.
last updated 43 week of 2026