About this role
Salary: £42,000 - 46,000 per year
Requirements: Proven experience leading digital product or service development projectsExperience managing supplier relationships and digital delivery partnershipsBackground in user-centred design, research, or service co-productionExperience integrating digital systems such as CRM, CMS, LMS, and data platformsTrack record of improving organisational digital capability and cultureExcellent leadership and communication skills, with the ability to engage technical and non-technical audiencesSkilled in agile delivery, product road mapping, and backlog managementExcellent stakeholder management and negotiation abilitiesCompetent in using data and analytics for decision-making and improvementDeep understanding of accessibility, usability, and digital inclusion principlesKnowledge of Dynamics 365 is desirable but not essentialDegree or equivalent experience in a relevant field such as Digital Product Management, Service Design, Computer Science, or a related disciplineProfessional certification or training in Agile Project Management, Product Ownership, or Service Design is desirable Responsibilities: Define and communicate a clear product vision and roadmap aligned with organisational prioritiesMaintain and review the roadmap quarterlyEnsure all digital products integrate effectively with CRM, data, content, and analytics platformsEnsure compliance with digital architecture, data protection, and accessibility standardsCoordinate digital product sprints, releases, and milestones in partnership with external suppliers and internal stakeholdersDeliver deadlines and milestones on time and within scopeDefine, monitor, and report on product success metrics such as engagement, reach, and efficiencyShare regular insights and reports with leadershipLead user research, co-design sessions, and testing activities to ensure digital products meet user needs and accessibility standardsIncorporate user feedback into development cyclesAct as the bridge between the organisation, service users, and delivery partners, ensuring clear communication and alignment of prioritiesChampion agile and user-centred working practices across the organisation to strengthen digital maturity and capabilityEnsure digital products deliver measurable value for our beneficiaries, partners, and supporters by understanding their needs and translating them into actionable product prioritiesProvide clear direction, coaching, and support to two team membersFoster a collaborative and high-performing team culture, encouraging professional growth and shared ownership of outcomesHold regular 1:1s, set and review objectives, and support strong colleague engagement Technologies: CMSCRMSupportProduct ManagerOffice 365 More:
We are a charity based in Edinburgh and are hiring a Product Manager on a 12-month fixed-term maternity cover basis. This is a hybrid role with one day onsite, although additional onsite attendance may be needed for important meetings. The role is 32.5 hours per week over five days, with a salary of up to £46k, plus a pension scheme, life assurance, and 36 days of holiday inclusive of public holidays that increases with length of service. Sponsorship is not available, so applicants must have the right to work in the UK. We are looking for someone who can lead the design, development, and continuous improvement of our digital products and services, deliver the Digital Roadmap, and strengthen our internal digital capability while working closely with internal teams, external partners, and our service users. The interview process includes an initial online screening and an onsite interview with a presentation task.
last updated 29 week of 2026