Data Officer @ Frontline

Contract: Full time, permanent Salary: £39,329.28 (£42,904.67 inclusive of London office allowance) plus competitive pension Location: Hybrid- 2 days per week in London Office Those living outside the M25 can opt to not receive London Office Allowance and agree a more flexible office attendance pattern at offer stage. Please note that travel to the London office is at your own expense. Please note this ad will close on Thursday 5 November at 9am.

Frontline is entering a significant period of growth, with an expanding programme portfolio and an increasing need for high-quality data, reporting and insight to support programme delivery, contractual requirements and organisational decision-making. To support Frontline's growing programmes and wider data capability, we are recruiting a Data Officer to join our newly established Data and Business Intelligence function. Working closely with Evaluation, Programme Management, Salesforce and Operations colleagues, the team will develop and maintain reporting solutions, improve data quality, support performance monitoring and help establish consistent approaches to data governance across the organisation.

Working alongside the Data Governance and Business Intelligence Lead, the Data Officer will support the management, quality and reporting of programme data across Frontline. The postholder will help maintain reporting solutions, undertake data validation and quality assurance activities, investigate data discrepancies and support the production of accurate, trusted and accessible information. The role will also contribute to the development of Power BI reporting, support data analysis and reporting activities, and help ensure colleagues have access to reliable information that supports effective programme delivery and decision-making.

This is an excellent opportunity for someone with strong analytical skills and an interest in data governance, reporting and business intelligence to further develop their expertise within a growing organisation. The role offers the opportunity to help shape a new function, contribute to the development of Frontline's data capability and support data-driven decision-making across the organisation. This is a newly established role within a newly established function. As Frontline continues to grow and our organisational structure evolves, some aspects of the role, including its job title, reporting line and team structure, may be subject to change.

• Reporting and Business Intelligence Support the development, maintenance and continuous improvement of Power BI dashboards, reports and business intelligence solutions.
• Produce high-quality reporting and management information that supports programme delivery, performance monitoring and decision-making.
• Maintain reporting documentation, metric definitions and reporting standards, ensuring outputs remain accurate and reliable.
• Data Quality and Governance Support data governance, validation and quality assurance activities across Frontline's programmes and services.
• Investigate data quality issues, reporting anomalies and inconsistencies, helping to identify root causes and implement improvements.
• Contribute to the development and maintenance of data standards, reporting processes and governance documentation.
• Data Analysis and Systems Work with data from Salesforce and other organisational systems, using Power BI, SQL, DAX and related tools to validate, analyse and transform information.
• Support the maintenance and development of datasets, data models and reporting environments.
• Work with colleagues across Salesforce, Programme Management and Evaluation to help ensure programme data is captured accurately and consistently.
• Stakeholder and Programme Support Support programme and operational teams by providing reporting, analysis and management information that informs delivery decisions.
• Respond to data and insight requests from colleagues across Frontline, helping stakeholders understand and use information effectively.
• Support participant, performance and contractual reporting requirements and help ensure stakeholders have access to trusted and meaningful information.
• Continuous Improvement Contribute to improvements in reporting, data quality, governance processes and ways of working.
• Support the use of automation, AI and emerging technologies to improve efficiency and reporting capability.
• Help develop sustainable reporting practices and improve data literacy across the organisation.
• Professional Development and Team Development Build expertise in data governance, business intelligence and programme reporting.
• Keep up to date with developments in Power BI, SQL, reporting and data management best practice.
• Contribute to the development of Frontline's growing Data and Business Intelligence function.