About this role
About the Role
The Director of Clinic Strategy & Operations will report to our AVP – Clinic Operations leader. This Director will be a key player in leading strategy, expansion, and performance optimization across our clinic network. This leader will drive measurable growth, improve operational performance, and scale high-quality care delivery models. The role blends strategic planning, financial rigor, and hands-on execution in a fast-paced, mission-driven healthcare environment.
- You Are Comfortable operating without perfectly defined roadmaps Biased toward action, moving decisively while others are still aligning Resilient with the stamina to push through obstacles and complexity Relentlessly resourceful and obsessed with identifying root causes and fixing problems Growth-driven and energized by building, scaling, and improving systems Deeply mission-aligned and motivated by delivering meaningful impact in healthcare Oversee regional clinic operations and finances, including management of direct and indirect reports.
- Direct regional clinics with accountability for profit and loss (P&L).
- Play a key role in overseeing all ambulatory care operations, including primary care, specialty clinics, and pediatrics.
- Direct Managed Care and Population Health initiatives across the designated area, developing action plans and ensuring excellence in Risk Adjustment, Quality, STAR/HEDIS performance, and inpatient management.
- Lead workforce operations and reorganization efforts to standardize workflows and improve operational efficiency.
- Drive growth, patient retention, patient experience, marketing, and branding initiatives.
- Oversee new clinic buildouts to support patient growth and expansion.
- Transition established IPA clinics into the Group clinic model.
- Partner with centralized cross-functional teams to implement seamless operational workflows.
- Present to and collaborate closely with the executive leadership team.
- Build and develop a high-performing strategy and operations team.
- Foster a culture of accountability, ownership, and continuous improvement.
- Other duties as assigned.