About this role
Bedford and the surrounding areas
Up to £40,235.84 (depending on skills and experience)
Permanent, Full Time
Planned Works Team: 40 hours worked 8am-5pm, Monday-Friday
Please note: Salaries are calculated based on skills, experience, and qualifications using a specific matrix. You will be required to complete a Skills confirmation document as part of the application process. If shortlisted, a member of the team will be in touch. Any qualifications listed as part of your application must be evidenced when requested.
At bpha, we're looking for a Bathroom Fitter to join our In House Maintenance Services ream, carrying out bathroom replacements and upgrades within our customers' homes and vacant properties. Working across a range of trades including plumbing, carpentry, tiling, plastering and decorating, you'll play a vital role in maintaining and improving homes for our residents.
Key Respnsibilities
- Delivering high-quality bathroom installations and replacements from start to finish.
- Undertaking a variety of trade tasks including plumbing, carpentry, tiling, plastering and decorating.
- Providing an excellent customer experience while working in occupied homes.
- Maximising first-time fixes and maintaining high standards of workmanship.
- Managing van stock and sourcing materials efficiently to support service delivery.
- Following all health, safety and compliance procedures to ensure safe working practices.
Key Performance Indicators (KPIs)
- Compliance with SHEQ standards and training requirements.
- High customer satisfaction scores and low complaint rates.
- First-time fix rate and productivity metrics.
- Quality of workmanship and post-inspection results.
- Efficient use of materials and van stock.
- Accurate and timely job reporting.
Person Specification
Essential
- Strong commitment to customer service excellence.
- Organised, self-motivated, and able to manage time effectively.
- Good communication and problem-solving skills.
- High attention to detail and quality.
- Basic IT literacy for using handheld devices and job systems.
- Broad trade and construction experience, especially in kitchen fitting.
- Sound knowledge of health and safety practices.
- Experience working under time constraints.
- Full clean driving licence.
Desirable
- Willingness to learn new construction skills and develop within the role.
- Experience working in occupied homes.
- Familiarity with NHF schedule of rates.
- Training in handling non-licensed asbestos.
- First Aid Training.
Qualifications
- GCSEs or equivalent.
- NVQ Level 2 or higher in a construction trade, or C&G 6219-07 Multi-skills.
We reserve the right to close this recruitment if we receive a suitable number of applications. On this basis, we advise that applications are submitted as soon as possible.