About this role
Location: Islington (Hybrid Working)
Contract: Temporary – 3 Months Initially
Hours: Full-Time (36 Hours Per Week)
Pay Rate: £21.05 per hour PAYE or £25.52 per hour Umbrella
Are you an experienced housing professional looking for your next contract opportunity?
We are recruiting for a Neighbourhood Response Officer to support the effective management of neighbourhoods and tenancies within a busy social housing environment. This is an excellent opportunity to play a key role in delivering safe, clean and sustainable communities while supporting residents across your designated patch.
Working in a hybrid capacity, you'll be responsible for managing neighbourhood issues, investigating tenancy breaches, addressing anti-social behaviour and ensuring properties and estates remain well-maintained and compliant. The role involves regular resident engagement and close partnership working with a range of internal and external stakeholders. Responsibilities align with Clarion Housing's Neighbourhood Response Officer profile, including estate inspections, tenancy management, ASB investigations and community engagement initiatives. [cdn.clarionhg.com], [jobs.insid...sing.co.uk]
Duties Will Include
- Delivering neighbourhood and tenancy management services across a designated area.
- Conducting regular estate inspections and monitoring property conditions.
- Investigating reports of anti-social behaviour and tenancy breaches.
- Supporting vulnerable residents and carrying out welfare visits.
- Undertaking tenancy sign-ups, assignments and customer visits.
- Working with resident groups and stakeholders to improve local communities.
- Liaising with police, local authorities and support agencies.
- Monitoring environmental issues including fly-tipping and estate cleanliness.
- Maintaining accurate records and case management systems.
Candidate Requirements
- Previous experience in social housing, neighbourhood management or tenancy services.
- Strong knowledge of housing management practices and ASB casework.
- Excellent communication and customer service skills.
- Ability to build effective relationships with residents and partner organisations.
- Strong organisational skills and ability to manage a diverse workload.
- Comfortable working independently and making decisions on complex cases.
- Experience of safeguarding, tenancy sustainment or community engagement is desirable.
What's on Offer?
- Hybrid working arrangement.
- Competitive hourly rates.
- Opportunity to work with a respected housing organisation.
- Immediate start available.
- Potential for extension beyond the initial 3-month contract.
If you're passionate about delivering excellent housing services and making a difference within local communities, we'd love to hear from you.
Apply today with your updated CV.