About this role
Job summary We are looking for two motivated and experienced managers who can bring enthusiasm and energy to the Assistant Delivery Manager roles in Trauma & Orthopaedics / Rheumatology.
The Assistant Delivery Manager will work closely with the Service Delivery Manager and Service Manager to provide a highly effective and efficient service delivery.
You will have an operational lead role for all administrative functions with additional responsibilities, working under the direction of the Service Delivery Manager.
Main duties of the job We are looking for two motivated and experienced managers who can bring enthusiasm and energy to the Assistant Delivery Manager roles in Trauma & Orthopaedics / Rheumatology.
The Assistant Delivery Manager will work closely with the Service Delivery Manager and Service Manager to provide a highly effective and efficient service delivery.
You will have an operational lead role for all administrative functions with additional responsibilities, working under the direction of the Service Delivery Manager.
About us The Princess Alexandra Hospital NHS Trust (PAHT) is proud to care for the communities of West Essex, delivering safe, compassionate, and high-quality services. We are part of the Neighbourhood Wave; a national programme thats changing how care is delivered by focusing on prevention, early support, and more joined-up services across health, social care, and the voluntary sector.
This means were working more closely with local partners to bring care closer to home and support people to live healthier, more independent lives.
Were a supportive and inclusive organisation that values its people. We offer development opportunities, flexible working, and a strong focus on wellbeing. As a Disability Confident and equal opportunities employer, we welcome applicants from all backgrounds and experiences.
Join us and help shape the future of care in West Essex.
Job description Job responsibilities
Job overview
We are looking for two motivated and experienced managers who can bring enthusiasm and energy to the Assistant Delivery Manager roles in Trauma & Orthopaedics / Rheumatology.
The Assistant Delivery Manager will work closely with the Service Delivery Manager and Service Manager to provide a highly effective and efficient service delivery.
You will have an operational lead role for all administrative functions with additional responsibilities, working under the direction of the Service Delivery Manager.
Main duties of the job
The Assistant Delivery Manager assists the Service Delivery Manager/ Service Manager in the day-to-day operational management of the services/ specialities, to deliver high quality patient services within the resources available. Working under the supervision of the Service Delivery Manager/ Service Manager, this role will have a strong operational focus providing support for day-to-day management and administration of services/specialities and deputising for the Service Manager/ Service Delivery Manager.
The Princess Alexandra Hospital NHS Trust (PAHT) is proud to care for the communities of West Essex, delivering safe, compassionate, and high-quality services. We are part of the Neighbourhood Wave—a national programme that’s changing how care is delivered by focusing on prevention, early support, and more joined-up services across health, social care, and the voluntary sector.
This means we’re working more closely with local partners to bring care closer to home and support people to live healthier, more independent lives.
We’re a supportive and inclusive organisation that values its people. We offer development opportunities, flexible working, and a strong focus on wellbeing. As a Disability Confident and equal opportunities employer, we welcome applicants from all backgrounds and experiences.
Join us and help shape the future of care in West Essex.
Detailed job description and main responsibilities
With delegated responsibility from the Service Manager/Service Delivery Manager: • Contribute to the identification of performance objectives and operationally manage their delivery within the Service(s) reporting to the Service Delivery Manager/ Service Manager. • To support the Care Group leadership teams to deliver services for patients which meet the requirements of CQC standards and other assessment reviews, including 18 weeks, cancer targets and UEC standards. • To support the development of effective reporting arrangements within the service and specialty management teams to accurately record and monitor performance against local and national targets and to pro-actively manage any variances • Work with the clinical teams to rectify any blockages/ bottlenecks to excellent and safe performance. • Provide regular reports to the Service Manager/ Service Delivery Manager with assurance that appropriate follow up actions will be completed. • Support the Service Manager and Service Delivery Manager to ensure the service(s) delivers a financial performance in line with the Trust’s agreed financial
Person Specification
Qualifications Essential
Postgraduate diploma level qualification or equivalent experience
Desirable
Management qualification or equivalent experience
Experience Essential
Senior experience of office management Experience of supervising staff and developing staff potential Experience of handling complaints Experience of working in health service in a line management capacity Experience of working with and dealing with the general public. Experience of team working and building & maintaining effective working relationships in a multi-disciplinary environment
Desirable
Experience of managing NHS waiting lists and tracking of patient tracking lists in the NHS Experience of booking patient appointments in the NHS Experience of managing a budget
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name The Princess Alexandra Hospital NHS Trust
Address The Princess Alexandra Hospital
Harlow
Essex
CM20 1QX
Employer's website https://www.pah.nhs.uk (Opens in a new tab)