About this role
Job summary
The post holder will work as an integral part of the team. The role of Housekeeper will assist in the coordination of all patient facilities/services in the area and to ensure a clean, safe and comfortable environment.
The main elements of the role are ensuring the delivery of cleaning, catering and minor maintenance, together with other specified tasks to meet patient needs, as determined by the Supervisory Sister.
The post holder will work closely with contractors and support services departments as directed by the Supervisory Sister. They will assist in maintaining quality standards and rectify deficiencies.
The successful candidate will be required to work a balanced rota consisting of Monday - Saturday shifts (no nights or Sundays).
Main duties of the job
We have an exciting opportunity for a housekeeper to join our friendly and dynamic team at Cossham Dialysis Unit - ASCR division. You musthave the enthusiasm and desire to deliver a high quality service to our patients and their families. The candidate must have excellent communication and organisational skills, be work independently using their initiative and within a team ensuring a clean, safe environment is maintained for patients safety.
This role will be a valuable addition to our team, you will be responsible for ensuring the ordering and distribution of patients drinks and assisting when needed and ensuring the ward is adequately stocked with consumables. You will be working together with the multidisciplinary team to ensure the departments are maintained to a high standard of cleanliness of both the ward environment and clinical equipment .
The successful applicant must be flexible and willing to work shifts covering a Monday to Saturday service, including bank holidays.
About us
North Bristol NHS Trust employs over 12,000 staff providing healthcare to the residents of Bristol, South Gloucestershire and North Somerset from our award-winning hospital building at Southmead. We are the regional Major Trauma Centre, and an internationally recognised centre of excellence in a range of services and major specialities. Our vision is that by enabling our teams to be the best that they can be, we will provide exceptional healthcare, personally delivered.
North Bristol NHS Trust values all people as individuals. We aim to be an anti-discriminatory organisation and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome applicants from all underrepresented groups.
Job description Job responsibilities
Catering
To encourage and assist patients to order drinks, where necessary taking into account special needs and medical requirements as directed by ward staff. To ensure people have any assistance they require to eat and drink and to monitor intake in conjunction with the ward nurse. To serve in conjunction with the nursing team, ensuring patients intake is known and that their dietary needs are met. To provide eating assistance, e.g. placing drinks/food within reach and providing friendly encouragement to patients with regards to drinking. To prepare hot/cold beverages including appropriate trolley/equipment regularly at scheduled times. To prepare areas where beverages are served/consumed to ensure a pleasant environment for patients. To wash all equipment/utensils used in preparation, regeneration, serving and consuming beverages on beverage rounds. To check that the ward kitchen is clean and tidy at all times, e.g. discarding out-of-date food and stock rotation beyond the daily clean by the patient support team (PST). To ensure refrigerated items are labelled and stored correctly in accordance with Trust operational policy. To ensure that patients whose fluid intake is not medically restricted have access to fresh water.
Maintaining the Environment
To assist in the monitoring and audit of service delivery, especially related to cleaning, food, linen and the environment, at the agreed frequency, and to inform the ward sister of the outcomes. To assist in completing the wards defect call log book, ensuring all defects are logged, reported, recorded and closed down as appropriate. To assist in co-ordinating other ad hoc maintenance, liaising with the support service helpdesk as required for other services. To assist the Senior Sister in carrying out regular equipment monitoring as necessary in accordance with procedures. To transport and dispose of clinical, domestic and confidential waste as per the policy, e.g. taking waste to the ward disposal area in conjunction with the PST. To participate with ward staff in monitoring the access and security and use of premises and facilities. To ensure that patients space is respected including attending to patients perishable items e.g. fruit. To respect the privacy and dignity of patients whilst carrying out housekeeping duties. To liaise with the Senior Sister concerns relating to the potential for adverse behaviour and security breaches. To use communication skills to help manage and prevent any aggressive and abusive behaviour, and escalate this to a senior member of staff as necessary. To ensure the safe storage of equipment. To ensure equipment is in good working order. Ensure equipment repairs are carried out in line with trust policy. Maintain and clean dialysis equipment's and update stocks
General
To assist in maintaining and updating paper and online-based records and information as required. To respond to requests for general information. To receive and pass on information to others, maintaining confidentiality. To understand the Trusts Complaints Procedure and act in accordance with this procedure. To assist with training of staff involved with ward housekeeping services explaining the required standards. To be aware of any new food hygiene standards, changes to waste categorisation, etc. Person specification Education Essential criteria Education Maths/English Grade A-C / 9-4 Desirable criteria Food Hygiene qualification/certification Experience Desirable criteria Hospital experience Catering/Housekeeping Hospitality experience Essential Essential criteria Good Communication/ Customer Skills Team Working Organisation Skills Flexible / Adaptable Able to use own initiative
Person Specification
Education/Training/Qualifications Essential
Numeracy and Literacy Level 1 or equivalent IT skills, basic Word and Excel, Email, keyboard skills, data collection
Desirable
work experience in these areas
Work Experience Essential
Experience of working in a health or social care setting
Knowledge/Skills/Abilities Essential
Good communication skills. Ability to work within a team Ability to establish good relationships with staff and patients Ability to work to timescales.
Desirable
Experience in these areas
Personal Qualities/Special Circumstances Essential
Flexible within department.
Desirable
Achieved experience
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name North Bristol NHS Trust
Address Cossham Dialysis Unit
Lodge Road
Kingswood, Bristol
BS15 1LF
Employer's website https://www.nbt.nhs.uk (Opens in a new tab)