About this role
Job summary
Imaging Support Worker
Are you looking for an exciting career in the NHS, with great colleagues, paid annual leave and staff benefits?
We will be holding an Assessment Day to recruit several ISW's (Imaging Support Workers) working various patterns.
This role entry level is a band 2 however there is an opportunity to work towards a band 3 on completion of relevant competences.
You may be assigned to work in CT, MRI, Ultrasound, X-ray, Nuclear Medicine as well as covering Reception.
There are multiple sites within North Bristol including Southmead, Cosham, Clevedon and Yate Walk-in Centre.
As an ISW you will promote a friendly and welcoming environment greeting patients into the department and work alongside other Imaging staff.
You will assist patient prior, during and post procedure ensuring their privacy and dignity is maintained.
You will act as a chaperone, reassure patients, keep the rooms tidy and escort and transport patients as required using wheelchair, beds trollies etc.
You will also coordinate the workflow coming through your designated working area. We cover various working patterns between 07:00 and 22:00 7 days per week including bank holidays
Chloe Price
Imaging Support Manager ([email protected])
Debbie Hacker
Imaging Performance & Operations Manager ([email protected])
Main duties of the job
An Imaging Support Worker is a member of the Team appointed to receive patients into the department and support other Imaging Department staff to assist patients to meet their needs when visiting the Radiology Department
The post holder will be expected to undertake a broad range of activities under the direction of registered Imaging department staff
To understand more about Imaging at NBT, click through to our YouTube video
About us
NBT Cares. It's a very simple statement; one which epitomises how everybody across our organisation goes the extra mile to ensure our patients get the best possible care.
NBT Cares is also an acronym, standing for caring, ambitious, respectful and supportive - our organisational values.
And our NBT Cares values are underpinned by our positive behaviours framework - a framework that provides clear guidance on how colleagues can work with one another in a constructive and supportive way.
Job description Job responsibilities
Clinical:
Support registered radiology/nursing staff in the provision of essential care to patients by assisting patients whilst in the radiology department according to trust policy and procedures with:
Acting as a chaperone whilst undergoing some examinations To assist in the Imaging rooms, giving explanations and reassurance Aiding dressing and undressing To be able to undertake reception duties when required Help to promote and maintain a clean, comfortable and tidy environment in the department, which meets the needs of patients, their relatives/carers and friends Contribute to accurate written and computerised documentation relevant to patient care ensuring confidentiality of patient information at all times. Assist the multi professional team to prepare and support patients undergo treatment and/or investigation maintaining privacy and dignity at all times Chaperone patients during intimate procedures as required. Escort and transport non-acute patients with no treatment in progress and/or their relatives/carers to other wards and departments within the Trust , via wheelchair, beds and trolleys Be aware of the importance of good health and the health education needs of patients as identified within individual care plans. After completion of the appropriate training
Prepare and undertake agreed clinical activities (These will vary between wards and departments) such as:
Receive and store medication and products Use of mechanical aids to assist movement and handling of patients Assist with the preparation of trolleys for use in clinical areas Reception:
Promote a friendly and welcoming environment for both staff and visitors in order to inspire confidence in the department and Trust.
Receive and assist patients and all visitors attending the department in a courteous and professional manner. Ensure request forms and other documentation is correctly completed in line with departmental procedures. Maintain and update accurate attendance, personal and appointment details on the Computerised Radiology Information Systems (CRIS) Update the electronic hospital system to ensure the correct patient details are available on the CRIS. Confidently deal with queries coming through the department via telephone and face to face. Receive and accurately pass on information to relevant personnel. Deal with incoming post and distribute throughout their area and where necessary re-direct to the correct area. Perform general clerical duties and work within clerical teams under the office supervisor. Personal Responsibilities
Maintain personal standards of hygiene and promote universal precautions to limit cross infection To wear uniform as agreed by North Bristol Trust Participate in training and development programmes as identified by the department Manager and contribute to the development of others Keep up to date with changing practice attend Trust training programmes as required Ensure the Trusts Policies and Procedures are known and followed Refer to the registered Radiographer/Nurse regarding any situation which is not within your current responsibility
Person Specification
Education/Training Essential
Minimum GCSE to include English and Maths Willingness to complete the North Bristol NHS Trust Care Certificate Willingness to complete additonal traning and competencies
Knowledge Essential
Commitment to working in a health care setting Excellent comminication skills
Work Experience Essential
Ability to meet all aspects of the role Previous experience of working with the public (Customer Care) Willingness to work in various locations/modalites (flexible) Demonstrate working independently and as part of a team
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name North Bristol NHS Trust
Address Gate 18 Brunel Building
Souhtmead Road
Bristol
BS10 5NB
United Kingdom
Employer's website https://www.nbt.nhs.uk (Opens in a new tab)