About this role
Job summary
The University Hospital of Wales, is looking for motivated and enthusiastic receptionists to join our Maternity Services Team. By joining our team you will have the opportunity to gain experience in all areas of the maternity unit, providing 24hour administrative support to our clinical maternity teams. Our service is continually changing and evolving to meet the needs of the population and ensure women and their families have a positive birthing experience.
Main duties of the job
Admitting and discharging patients in admission book.
Updating the electronic Patient Management System (PMS) and Clinical Workstation.
Attending to relatives, dealing with visitors, doctors, etc as appropriate.
Answering phone calls and directing appropriately to relevant colleagues
The ability to speak Welsh is desirable for this role; Welsh and/or English speakers are equally welcome to apply.
About us
Cardiff and Vale University Health Board is one of the largest Integrated Health Boards in the UK, employing over 17,000 staff, providing over 100 specialist services. Working across 6 hospital sites, we have a diverse range of career opportunities to offer. Serving over 500,000 people living in Cardiff and the Vale, we are focussed on the health and care needs of our local population whilst working with our partners to develop regional services. Together we are committed to improving health outcomes for everyone, delivering excellent care and support.
Our mission is "Living Well, Caring Well, Working Together", and our vision is that every person's chance of leading a healthy life should be equal. Our 10-year transformation and improvement strategy, Shaping Our Future Wellbeing, is our chance to work collaboratively with the public and our workforce to make our health board more sustainable for the future.
Job description Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac
Person Specification
Qualifications Essential
Numeracy and Literacy qualifications
Desirable
IT qualification
Knowledge Essential
Awareness of Confidentiality and Data Protection Issues
Desirable
Understanding of NHS service requirements
Experience Essential
Working in a clerical environment Experience of IT systems
Desirable
Experience of working in the NHS Experience of working on a reception desk
Skills Essential
Good communication skills An aptitude for dealing with members of the public Keyboard skills Ability to work in a team Ability to use own initiative
Desirable
Good verbal and non verbal communication skills
Personal Qualities Essential
Flexible approach to work, reliable and enthusiastic Ability to work under pressure and own innitiative
Desirable
Pleasant, outgoing and compassionate personality Ability to cope with occasionally difficult and emotional situations
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name Cardiff and Vale University Health Board
Address University Hospital Wales
Women's Unit, Heath Park Way
Cardiff
CF14 4XW
Employer's website https://cavuhb.nhs.wales/ (Opens in a new tab)