About this role
Job summary
Our well established rural GP practice, caring for a list size of around 7,500 patients, is seeking an experienced and motivated fulltime Practice Manager to lead our dedicated clinical and administrative teams. This is an excellent opportunity for a confident, capable leader who thrives in a varied role and values the unique strengths of a small, community centred practice.
The successful candidate will oversee daytoday operations, support strategic development, and ensure the smooth delivery of highquality patient care. Effective communication skills, sound judgement, and a collaborative approach are essential. Experience of managing a practice in primary care is highly desirable, and we welcome applicants who bring both operational expertise and a genuine commitment to supporting our team and patients.
We offer a supportive working environment and the chance to make a visible impact.
Main duties of the job
Key responsibilities to include:
Strategic management & Leadership Contribute to strategy, business planning, and service development. Identify risks, opportunities and income streams. Monitor performance and lead change. Represent the practice at ICB/PCN level.
Financial management - Manage all practice finances, oversee income and expenditure including enhanced services. Prepare annual accounts for accountants, liaise with ICB and other payment agencies.
Human resources Lead recruitment, retention and workforce planning. Oversee contracts and HR compliance, manage appraisals, training and staff development.
Organisational and Governance Ensure compliance with contracts, QOF, PCN and CQC regulations. Maintain policies and business continuity plans, oversee health and safety, infection control and CQC readiness.
Patient services ensure high quality, accessible services, manage complaints and significant events.
IT and Information Governance oversee clinical systems (TPP SystmOne). Ensure GDPR and data protection compliance.
About us
We are a rural practice in West Berkshire caring for around 7,500 patients. We have three GP Partners, three salaried GPs and a full complement of practice nurses and healthcare assistants. Our clinicians are well supported by a team of additional roles including an Advanced Nurse Practitioner, Social Prescriber, Mental Health Practitioner, Musculoskeletal Therapist and Pharmacy Technician as well as an excellent administration and care navigation team.
Job description Job responsibilities
Key responsibilities to include:
Strategic management & Leadership Contribute to strategy, business planning, and service development. Identify risks, opportunities and income streams. Monitor performance and lead change. Represent the practice at ICB/PCN level.
Financial management - Manage all practice finances, oversee income and expenditure including enhanced services. Prepare annual accounts for accountants, liaise with ICB and other payment agencies.
Human resources Lead recruitment, retention and workforce planning. Oversee contracts and HR compliance, manage appraisals, training and staff development.
Organisational and Governance Ensure compliance with contracts, QOF, PCN and CQC regulations. Maintain policies and business continuity plans, oversee health and safety, infection control and CQC readiness.
Patient services ensure high quality, accessible services, manage complaints and significant events.
IT and Information Governance oversee clinical systems (TPP SystmOne). Ensure GDPR and data protection compliance.
Person Specification
Experience Essential
Key Requirements: Experience: Proven management experience, ideally within the NHS or a comparable healthcare setting. Skills: Strong leadership, financial acumen, IT proficiency, and the ability to remain calm in high-pressure environments.
Desirable
Education: A degree or diploma in Business Administration or Healthcare Management is preferred. Experience of working in primary care. Experience of working in a GP practice.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name Hungerford Surgery
Address The Croft
Hungerford
Berkshire
RG17 0HY
Employer's website https://www.hungerfordsurgery.co.uk/ (Opens in a new tab)