About this role
Job summary
The post holder will drive the sustainable improvement of services, using continuous improvement methodology and empowering staff. They will deliver high quality care and an exceptional patient and staff experience.
The post holder will be responsible and accountable for the delivery of operational activity and achievement of performance across specified Clinical Services Units and will deputise for Deputy Director of Operations and performance and provide direct line management for operational managers.
Main duties of the job
To lead on Quality Improvement and service re-design projects and programmes by working collaboratively with appropriate clinical and non-clinical teams to deliver excellent patient care.
To deliver the change plans from improvement programmes and projects to fully integrate into sustainable daily business and realise benefits.
Working with the triumvirate, take responsibility for performance management by developing strategies to ensure key performance targets are delivered and meet the Service Accreditation System and Assessment Standards.
To continuously review services through the lens of improving performance to reach a sustainable or improved profitable state, whilst continuing to deliver truly effective patient-centred care.
To provide operational leadership to all relevant services to ensure effective and timely delivery of performance indicators and drive operational excellence, supporting the delivery of a High Performance Management System.
To develop shared objectives promoting a culture of collaborative working and empowering staff to achieve both performance and transformational change initiatives.
To demonstrate excellent people management skills to inspire and motivate, both direct reports and wider colleagues and enable the delivery and improvement of services.
To adhere to the Clinical Group/NCA policies, processes and ways of working to contribute to the achievement of the NCA strategies.
About us
The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve lives.
As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential to make a difference and we're always looking for people who demonstrate our three core values - care, appreciate and inspire - to join our team.
In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us you can also access a competitive benefits package, including, a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance.
Learn more about us in our Candidate Information Pack.
Job description Job responsibilities
To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website: www.careers.northerncarealliance.nhs.uk
Person Specification
Qualifications Essential
Masters degree (or equivalent). In depth professional knowledge across a number of disciplines acquired through post-graduate study or relevant equivalent experience. Evidence of continuing professional development.
Desirable
Higher degree level or equivalent.
Higher degree level or equivalent. Essential
Evidence of operational experience as defined within the job specification, in an NHS, or broader public/ private/ sector setting. Understanding of the NHS, its infrastructure and partner healthcare organisations Detailed knowledge and experience of activity management (including waiting lists).
Skills & Abilities Essential
Ability to engage effectively in dialogue with individuals at all levels. Evidence of good influencing and negotiating skills. Ability to deduce key points from large/complex volumes of numerical and other data. Strong analytical skills and ability to consider the wider picture including future scenario planning. Ability to present relevant information in a concise format. Ability to lead and work as a team member with professional and managerial colleagues. Ability to empower, coach and support staff.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name Northern Care Alliance NHS Foundation Trust
Address Royal Oldham Hospital
Rochdale Road
Oldham
OL1 2JH
Employer's website https://www.northerncarealliance.nhs.uk/ (Opens in a new tab)