About this role
Job summary
An exciting opportunity has arisen for an Administrator to support the REACHE Team, providing administrative and general office support.
The post holder will provide a high quality, professional day to day administrative service to the REACHE department and provide admin support to Tutors, responding to queries and managing timetables. You will alsoassistin general clerical office duties asrequiredand signpost to theappropriate team.
The post holder will often be the first point of contact and a focal point for the services requiring clear communication and liaison skills. The role will also require the monitoring of e-mail inboxes, attending events as needed, and data input.
REACHE does not offer sponsorship.
Main duties of the job
You will be the first point of contact for telephone and email enquiries using judgement to establish the priority and direct calls/messages in a timely manner.
Acknowledge emails, disseminate and escalate as appropriate to the relevant person.
Be responsible for room bookings / event planning.
Assist tutors with preparation, set up and delivery of classes including volunteer program as required.
Manage, organise and disseminate REACHE calendars and timetables.
Provide all administrative support to ensure the smooth running of monthly teaching delivered by external tutor as required.
Maintain accurate records of members assessment.
Check stock and order as necessary and review log.
Manage and monitor members probationary, performance and exam reporting on ESP outcomes.
Provide certificates of appreciation to volunteers and class representatives.
Organise processes for program leavers.
Provide members with appropriate equipment and ensuring accurate records are kept.
Prepare, schedule and attend meetings and take minutes when required.
Support members with courses and regulatory body registrations queries.
Liaise with external Education providers to enable members participation in courses.
Update the REACHE database as required.
Support the applications team with processing applications. Any other duties which may reasonable be required from time to time.
About us
REACHE, established over 20 years ago, has delivered Occupational English education and PLAB success for overseas qualified Refugee, Asylum Seeker, Evacuee Doctors, Nurses and allied health professionals and placed them into NHS jobs. Over 600 doctors and AHPs have passed through our programme.
The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve lives.
As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential to make a difference and we're always looking for people who demonstrate our three core values - care, appreciate and inspire - to join our team.
In return, we can offer you a job role with purpose. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us you can also access a competitive benefits package, including, a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance.
Job description Job responsibilities
To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website: www.careers.northerncarealliance.nhs.uk
Person Specification
Qualifications Essential
5 GCSE (English / Maths) or equivalent Business Administration e.g. NVQ Level 3 or equivalent experience
Desirable
ECDL Qualification or equivalent Bachelor Degree
Experience Essential
Extensive administration / clerical duties or customer service experience Significant data entry experience Experience of using Microsoft packages (Excel, word, Outlook and Teams) and Zoom
Desirable
Experience of working with vulnerable individuals Knowledge of REACHE and how the role fits within
Skills Essential
Managing own workload and competing deadlines Able to deal with sensitive issues in a confidential manner Organisational skills and time management skills Ability to work as a team Motivated, flexible and proactive
Desirable
Ability to work quickly and accurately, using own initiative in relaying complex information. Good understanding of confidentiality and data protection Knowledge of SQL & coding
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name Northern Care Alliance NHS Foundation Trust
Address Northern Care Alliance, Salford Royal Hospital
Stott Lane
Salford
M6 8HD
United Kingdom
Employer's website https://www.northerncarealliance.nhs.uk/ (Opens in a new tab)