About this role
Salary: £104,000 - 117,000 per year
Requirements: Strong hands-on experience administering, configuring, troubleshooting, and supporting Cisco Unified Communications Manager (CUCM)Strong Microsoft Teams Phone experience, including enterprise telephony, voice configuration, and troubleshootingExperience integrating Cisco voice environments with Microsoft TeamsSolid understanding of SIP, VoIP, SBCs, PSTN connectivity, and call routingExperience supporting Cisco networking technologies, including routing, switching, and QoSProven ability to troubleshoot complex voice and network issues in enterprise environmentsAbility to work independently in a contract environmentDesirable: experience with Cisco Unity Connection, CUBE, and Cisco voice gatewaysDesirable: experience with Microsoft Teams Direct Routing and Operator ConnectDesirable: experience with voice migrations or unified communications transformation projectsDesirable: Cisco certifications such as CCNP CollaborationImmediate availability or short-notice availability is preferred Responsibilities: Support, administer, and troubleshoot Cisco Unified Communications Manager (CUCM) environmentsManage and optimise Microsoft Teams Phone and associated voice servicesSupport voice integration between Cisco CUCM and Microsoft Teams, including Direct Routing and SBC technologiesTroubleshoot complex VoIP, SIP signalling, call routing, and telephony issuesConfigure and maintain Cisco voice gateways, dial plans, and associated infrastructureSupport network connectivity, routing, switching, and QoS to maintain voice service performanceInvestigate and resolve incidents affecting voice quality, availability, and connectivityWork with infrastructure and network teams to deliver improvements and maintain service stability Technologies: CiscoSupportNetworkUnityGameDev More:
We are seeking an experienced Network & Voice Engineer for a hands-on role supporting a businesss network infrastructure and enterprise voice environment. This is an initial six-month contract, outside IR35, paying up to £450 per day. The location is to be confirmed, and the start date is ASAP. We welcome applications from candidates with strong technical experience across Cisco CUCM and Microsoft Teams voice environments; please include your latest CV and availability.
last updated 42 week of 2026