About this role
Salary: £28,000 - 34,000 per year
Requirements: Solid experience troubleshooting Windows desktops and laptops, Office 365, software, hardware, and basic network connectivityHands-on experience using Microsoft Defender to identify, investigate, and remediate vulnerabilities and security issuesExperience with Microsoft 365, Azure Entra ID, Endpoint Manager, and IntuneHands-on Intune experience, particularly application packaging and deployment, is an advantageAbility to investigate problems independently, manage workload, and recognize when to escalateStrong communication skills and enjoyment of working with people Responsibilities: Provide onsite and remote desktop support across a multi-site environmentTroubleshoot desktop and laptop issues and configure and deploy hardware and softwareManage support tickets and help users make effective use of technologyManage user access and devices using Microsoft 365, Azure Entra ID, Endpoint Manager, and IntuneHelp maintain IT security standards, respond to incidents, and identify and understand current and emerging attack vectorsParticipate in small and medium-sized IT projects across network infrastructure and the desktop estateTest new hardware and software, work with third-party suppliers, and provide informal user training when new systems are introduced Technologies: AzureHardwareSupportMicrosoft 365NetworkOffice 365SecurityWindowsCloud More:
We are recruiting a Desktop Support Analyst to join our established IT team in Nottinghamshire. The role is hybrid and offers a salary of up to £34,000. It provides broader responsibilities than a typical first-line support position, with opportunities to work across Microsoft Defender, Intune, device management, security, and IT projects. We welcome diverse applicants and are committed to treating everyone with dignity and respect, regardless of background. Applications are screened by an experienced human recruiter.
last updated 42 week of 2026