About this role
Business Development Manager – Ecommerce/ Distribution – North
Salary between £50K base and £75K Base (depending on experience) plus £5K Car Allowance and fantastic commission OTE £100K Plus ! – Plus Great Benefits
Our Client is one of the leaders in cross border ecommerce delivery. The guiding principle of our Clients business is to allow customers to find sending parcels cross border as simple as sending parcels within the UK. In offering a range of global delivery options, supported by a choice of final mile delivery partners, and backed up by smart and intuitive IT solutions, their solution has taken a fresh look at how to support their customers to achieve cross border growth simply and effectively.
The Role
We are looking for a driven and commercially minded Business Development Manager to join our growing Ecommerce team. In this role, you will be responsible for identifying and securing new business opportunities, developing strong client relationships, and driving revenue growth across our ecommerce proposition.
You will work closely with internal teams including Operations, Marketing, IT, and Finance to ensure a seamless client experience, whilst keeping a close eye on market trends and competitor activity to identify opportunities for growth.
Responsibilities:
Business Development & Sales
Identify, target, and acquire new ecommerce clients across relevant sectors including retail, fashion, health & beauty, and consumer goodsDevelop and manage a robust pipeline of new business opportunities, from initial prospecting through to contract closePrepare and deliver compelling proposals, presentations, and commercial pitches tailored to client needsNegotiate contracts and commercial terms in line with company pricing and margin expectationsMeet and exceed agreed revenue and new business targetsClient Relationship ManagementBuild and maintain strong, long-term relationships with new and existing clientsAct as a key point of contact for strategic accounts, ensuring high levels of client satisfaction and retentionIdentify upsell and cross-sell opportunities within an existing client baseConduct regular client reviews to understand evolving needs and ensure service delivery meets expectations Market & Commercial Insight
Monitor market trends, competitor activity, and industry developments to inform strategy and identify new opportunitiesProvide regular reporting and forecasting to senior management on pipeline activity, conversion rates, and revenue performanceContribute to the development of commercial strategies and go-to-market plansInternal CollaborationWork closely with Operations, IT, Finance, and Marketing teams to ensure client requirements are fully understood and delivered uponFeed client and market insight back into the business to support product development and service improvementSupport the onboarding process for new clients, working with internal teams to ensure a smooth and professional handover
Skills and experience:
Essential
Proven experience in a Business Development, Sales, or Account Management role ideally within EcommerceStrong understanding of the ecommerce landscape, including fulfilment, returns, retail operations, and digital sales channelsDemonstrated track record of achieving and exceeding sales targetsExcellent communication, negotiation, and presentation skillsCommercially astute with the ability to understand client needs and translate them into tailored solutionsSelf-motivated, target-driven, and able to work independently as well as part of a teamProficient in CRM systems and Microsoft Office suite Desirable
Experience working within a third-party logistics (3PL) or fulfilment environmentExisting network of contacts within the ecommerce or retail sectorFamiliarity with ecommerce platforms such as Shopify, Magento, or similarExperience managing complex, multi-stakeholder sales cycles Apply Vicky