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Domestic Abuse Case Manager @ AWD online

GBHybridFull-time
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About this role

Domestic Abuse Case Manager

Make a direct contribution to reducing domestic abuse and improving victim safety through behaviour change, safeguarding and multi-agency case management. A strong fit will bring relevant safeguarding, public protection or domestic abuse experience. Two positions are available.

If you’ve also worked in the following roles, we’d also like to hear from you: Domestic Abuse Practitioner, Criminal Justice Case Worker, Behaviour Change Practitioner, Safeguarding Officer, Support Worker, Domestic Abuse Worker, Public Protection Case Worker, Safeguarding Practitioner

Benefits include 27 days annual leave plus bank holidays, a Birthday Day off, 2 paid Volunteer Days, a 5% employer pension contribution and a Healthcare Cash Plan.

SALARY: £31,295 per annum + Benefits

LOCATION: Hybrid role based in Woking, Surrey, with face-to-face and remote work and extensive travel throughout Surrey

JOB TYPE: Full-Time, Permanent

WORKING HOURS: 37 Hours per Week, Monday to Friday, some weekends/evening work may be required

JOB OVERVIEW

A rewarding opportunity is available for a Domestic Abuse Case Manager to help reduce harm and improve safety within a specialist behaviour change programme.

The Domestic Abuse Case Manager will engage high-risk perpetrators through motivational interviewing, risk management and structured case management, coordinating plans with safeguarding, housing, health and criminal justice partners.

Working across face-to-face and remote settings, the Domestic Abuse Case Manager will manage complex cases, maintain accurate records and contribute to service improvement and long-term behaviour change.

DUTIES

Your duties as the Domestic Abuse Case Manager include:

Manage High-Risk Caseloads: Deliver structured case management to individuals identified as high-risk perpetratorsDeliver Behaviour Change Interventions: Use motivational interviewing and evidence-based approaches to influence positive changeUndertake Risk Assessments: Complete robust risk assessments and develop comprehensive safety and support plansWork in Multi-Agency Settings: Collaborate with MARAC, safeguarding, housing and criminal justice partnersDevelop Intervention Plans: Create tailored plans addressing risk factors including substance misuse, housing and wellbeingPromote Accountability: Challenge behaviours constructively to encourage responsibility and reduce harmPrioritise Victim Safety: Work closely with partner services to keep safeguarding and risk reduction centralMaintain Accurate Records: Keep case notes, reports and data compliant with legislation and best practiceAttend Professional Meetings: Represent the service at multi-agency meetings and contribute to decision-makingSupport Service Development: Contribute to continuous improvement, evaluation and best practice initiatives

CANDIDATE REQUIREMENTS

ESSENTIAL

Relevant degree or vocational qualification, or equivalent experiencePrevious experience within safeguarding, public protection or domestic abuse servicesExperience of multi-agency working including MARAC, MAPPA or similar frameworksStrong understanding of domestic abuse, risk management and victim impactKnowledge of behaviour change approaches and working with complex or challenging behavioursExcellent communication, interpersonal and stakeholder engagement skillsAbility to manage conflict, crisis situations and high-risk casesExperience maintaining accurate records, reports and case management systemsCompetent IT skills including Microsoft OfficeFull driving licence and access to a vehicle, with willingness to travel across the region DESIRABLE

Experience working directly with perpetrators of domestic abuseExperience supporting individuals with complex needs such as mental health or substance misuseKnowledge of motivational interviewing or trauma-informed practiceExperience working with young people aged 16–25

BENEFITS

27 days annual leave per annum, plus bank holidays, increasing with serviceBirthday Day off and option to buy additional annual leave2 paid Volunteer Days each year5% employer pension contribution, matched by a 5% employee contributionHealthcare Cash Plan and Life Assurance at 3 x salaryAnnual salary reviewRefer a Friend schemeAccess to Benefit Hub with retail discounts, Cycle to Work scheme and additional voluntary benefits

This role is subject to an Enhanced DBS check with the additional barred list check. All required checks will be undertaken as part of the pre-employment process for any successful candidate.

APPLY TODAY…

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JOB REF: AWDO-P15287

Full-Time Permanent Jobs, Careers and Vacancies. Find a new job and work in Woking, Berkshire. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online.

AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency.

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