About this role
Residential Support Worker
Make a meaningful difference supporting women as they rebuild their lives after prison or a community sentence. This rewarding residential role suits someone compassionate, resilient and calm under pressure, with relevant sector experience helpful rather than essential and training provided.
This role is official known as a Criminal Justice Residential Support Worker
If you’ve also worked in the following roles, we’d also like to hear from you: Support Worker, Community Support Worker, Housing Support Worker, Supported Housing Support Worker, Resettlement Support Worker, Women’s Support Worker, Mental Health Support Worker, Substance Misuse Support Worker, Homelessness Support Worker, Domestic Abuse Support Worker
Benefits include a healthcare cash plan, life assurance, paid volunteer days, a birthday day off and meals provided during shifts.
Please note: Due to the gender-specific nature of this role, applications can only be accepted from women candidates. This includes all women whose legal gender is female, including those who hold a Gender Recognition Certificate (GRC). Gender is considered to be a genuine occupational requirement in accordance with the Equality Act 2010.
SALARY: Circa £29,000 per annum (includes unsociable hours allowance) + Benefits
JOB TYPE: Full-Time, Permanent
LOCATION: Bristol, South West England (BS16)
WORKING HOURS: 12-hour shifts on a 4 shifts on, 4 shifts off rota: 2 day shifts (08:00–20:00), followed by 2 night shifts (20:00–08:00), including weekends and bank holidays
JOB OVERVIEW
This is an opportunity to support women in an Approved Premises as they transition back into the community. The Residential Support Worker helps create a safe, structured environment where confidence, independence and practical life skills can grow.
Working with colleagues and partner agencies, the Residential Support Worker supports women who may have experienced trauma, complex circumstances and multiple disadvantages. Empathy, consistency and professional boundaries are central to the work.
Varied shifts give the Residential Support Worker a people-focused role with meaningful day-to-day impact. Training is provided for candidates who bring the right values and transferable skills.
DUTIES
Your duties as the Residential Support Worker include:
Resident Relationships and Independence: Build positive professional relationships and encourage residents to develop confidence and independenceDaily Living and Wellbeing: Deliver daily living skills, wellbeing, leisure and creative sessionsResident Welcome and Induction: Welcome and induct new residents into the serviceSafeguarding and Premises Safety: Promote a safe, supportive and respectful living environmentWelfare and Building Checks: Carry out regular welfare and building checksRecords and Confidentiality: Record important information accurately and maintain confidential recordsPartnership Working and Positive Outcomes: Work with criminal justice and support agencies to help residents achieve positive outcomesEmergency Responsibilities: Act as Fire Warden and First Aider when required
CANDIDATE REQUIREMENTS
Essential
Due to the gender-specific nature of this role, applications can only be accepted from women candidates. This includes all women whose legal gender is female, including those who hold a Gender Recognition Certificate (GRC). Gender is considered to be a genuine occupational requirement in accordance with the Equality Act 2010Good literacy and numeracy skillsUnderstanding of safeguardingAble to work independently and as part of a teamAble to work the rotating shift pattern covering days, nights, weekends and bank holidaysEmpathetic, resilient and calm under pressure, with the ability to handle confidential information sensitively and maintain professional boundariesConfident communication skills and the ability to build positive relationships with people from a wide range of backgrounds Desirable
Experience in residential care or supporting womenExperience in criminal justice or behaviour changeExperience in housing support or supporting people with multiple or complex needsExperience delivering group facilitation or one-to-one supportExperience gained in mental health, substance misuse, homelessness, youth work, domestic abuse, community or voluntary services
BENEFITS
226.8 hours annual leave per annum, increasing with serviceBirthday Day offOption to buy additional annual leave2 paid Volunteer Days each year5% employer pension contribution (matched 5% employee contribution)Healthcare Cash PlanLife Assurance (3 x salary)Annual salary reviewRefer a Friend schemeAccess to Benefit Hub with retail discounts, Cycle to Work scheme and additional voluntary benefitsAll meals provided during your shift by in-house cooks This role is subject to an Enhanced DBS check
APPLY TODAY…
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JOB REF: AWDO-P15235
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