About this role
Marketing & Customer Analyst
London | Up to £45,000 + Benefits | Hybrid Working (2 Days per Week)
Looking to move beyond reporting and into a role where you can influence business decisions through data? This is an opportunity to join a specialist analytics and consulting team, working with well-known consumer brands across customer analytics, CRM, marketing effectiveness, and data strategy. You'll combine technical analysis with storytelling, helping clients turn data into clear commercial actions.
The Company
This consultancy-focused analytics team partners with a range of organisations to solve customer, marketing, and data challenges. They deliver projects spanning customer segmentation, CRM strategy, loyalty, marketing performance, media analytics, and dashboard development.
Working in a collaborative and highly visible environment, you'll gain exposure to a broad variety of projects and work closely with experienced analysts, consultants, and strategists. The team values independent thinking, curiosity, and the ability to communicate complex insights clearly.
The Role
You will support a range of customer and marketing analytics projects, helping clients better understand customer behaviour and improve commercial performance.
Responsibilities include:
* Analysing customer, CRM, and marketing datasets to identify actionable insights * Building and developing Power BI dashboards and reporting solutions * Using Python and Excel to manipulate, interrogate, and analyse data * Delivering customer segmentation, retention, loyalty, and customer value analysis * Conducting data quality audits and customer database assessments * Supporting marketing effectiveness and media analytics projects * Translating analytical findings into commercial recommendations * Creating client-facing presentations and communicating insights clearly * Collaborating with strategists and consultants to support business decision-making
Your Skills & Experience
* Strong commercial experience in analytics, customer insight, marketing analytics, or consulting environments * Experience working with customer, CRM, or marketing data * Proficiency in Python for data manipulation and analysis * Strong dashboard development skills, ideally using Power BI * Advanced Excel capabilities * Ability to present analytical findings to non-technical stakeholders * Strong communication and storytelling skills, with the ability to explain complex concepts clearly * A quantitative academic background in a STEM-related discipline is advantageous * Commercial awareness and a genuine interest in solving business problems through data
What They Offer
* Salary up to £45,000 * Hybrid working model with flexibility built into the role * Exposure to high-profile consumer brands and a diverse project portfolio * Opportunity to develop both technical and consulting skills * Direct access to senior leaders and experienced consultants * Broad exposure across customer analytics, CRM, marketing performance, and strategy projects * Clear opportunities for professional development and progression within a growing team.
If you're interested in learning more about this opportunity, feel free to apply below.