About this role
Job summary
Reporting to the Associate Director of Improvement, this role is responsible for supporting the delivery of the Trust strategic objectives and embedding continuous improvement, across clinical, corporate and operational services. Working in partnership with the transformation team, clinical leaders, frontline teams, and senior stakeholders, the post holder will identify opportunities for improvement, facilitate service redesign, and lead improvement projects from diagnosis through to implementation, evaluation and sustainability.
The role will provide expert advice on quality improvement methodology, measurement and change management, whilst coaching, mentoring and developing staff capability through education, facilitation and training programmes. The post holder will oversee the further development of the Gloucestershire Safety and Quality Improvement Academy (GSQIA), including oversight of training programmes, ensuring the Trust continues to build capabilities at scale.
The post holder will analyse and present complex information, prepare reports and presentations and support organisational priorities through the effective application of improvement science and evidence-based practice. Strong stakeholder engagement, influencing skills and the ability to lead multiple programmes of work simultaneously are essential to success in the role.
Main duties of the job
The role requires significant experience of leading and supporting quality improvement initiatives within a complex healthcare environment, with a strong understanding of improvement science, change management and human factors principles. The post holder will have practical expertise in teaching and applying quality improvement methodology, including measurement, facilitation techniques and the ability to deliver sustainable improvements. Experience of designing, delivering and evaluating education programmes is essential, alongside the ability to coach and develop staff at all levels of the organisation.
The role requires excellent analytical, organisational and communication skills, with the ability to use data to inform decision-making, and present findings and recommendations clearly. The successful candidate will have experience of leading multidisciplinary projects, engaging stakeholders across organisational boundaries and influencing change without direct authority. They will be skilled in preparing high-quality reports and presentations and will demonstrate the ability to manage multiple priorities simultaneously while maintaining a focus on delivering measurable impact.
The post holder will be an effective innovator and relationship builder, able to inspire and motivate others, foster a culture of continuous learning and improvement, and support the embedding of quality improvement as a core approach to achieving the Trust's strategic objectives.
About us
Gloucestershire Hospitals NHS Foundation Trust is one of the largest NHS organisations in the South West, providing a wide range of acute, specialist and emergency services to the people of Gloucestershire and beyond. With services delivered across Gloucestershire Royal Hospital, Cheltenham General Hospital and community locations, we are committed to delivering outstanding car
Join the Improvement and Delivery Portfolio and play a key role in supporting trust-wide improvement activities. Working as part of a dynamic improvement team, you will help embed Quality Improvement (QI) principles and methodology across the organisation, support the delivery of the Trust's strategic objectives, and work collaboratively with clinical and corporate teams to identify, implement, and sustain meaningful improvements. The role focuses on building improvement capability, fostering a culture of continuous improvement, and ensuring that changes deliver measurable benefits for patients, staff, and services.
Job description Job responsibilities
Oversee the further development of the Gloucestershire Safety and Quality Improvement Academy (GSQIA), ensuring the effective delivery and sustainability of its programmes.
Oversee the GSQIA education programmes, supporting the development of these capabilities across the organisation.
Support the Associate Director of Improvement in embedding improvement methodology as a core approach to delivering the Trust's strategic objectives.
Contribute to the development of organisational improvement strategy, policies, frameworks and guidance.
Lead and support the delivery of quality improvement projects and programmes aligned to Trust priorities, objectives and strategic goals.
Use data, measurement and evaluation techniques to assess the impact of improvement initiatives and inform decision-making.
Support the production of Trust-wide improvement assurance reports, performance updates and committee papers, providing analysis of progress, risks, outcomes and impact.
Person Specification
Qualifications and Training Essential
Degree level qualification or equivalent experience Qualification or recognised training in Quality Improvement or a related discipline Evidence of continued professional development
Desirable
Qualification or training in Human Factors or a related discipline
Experience Essential
Experience of leading and delivering quality improvement programmes and projects within a complex NHS or healthcare environment, across services, specialties or organisational boundaries. Experience of leading staff and coordinating team priorities Experience of coaching, facilitation, training and presenting information to a wide variety of audiences. Experience of developing and delivering Quality Improvement, Human Factors or Patient Safety education programmes. Experience of stakeholder engagement and influencing change across professional, clinical and operational boundaries.
Knowledge and Skills Essential
Expert knowledge and practical application of quality improvement methodology, systems thinking and Human Factors principles. Knowledge of measurement for improvement, evaluation techniques and the use of qualitative and quantitative data to support improvement, assurance and decision-making. Ability to produce high-quality reports, briefings and presentations, including the interpretation and communication of complex information. Knowledge of training, facilitation, coaching and improvement capability-building approaches, including adult learning principles and the ability to design education programmes Strong organisational skills with the ability to prioritise and manage multiple competing priorities and programmes of work Understanding of NHS IMPACT and organisational improvement maturity approaches.
Personal Atributes Essential
Demonstrates a proactive and solution-focused approach to challenges Able to maintain momentum and focus whilst supporting long-term transformational change Highly motivated with the ability to work independently and use initiative.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Gloucestershire Hospitals NHS Foundation Trust
Address Gloucestershire Royal Hospital
Gloucester
GL1 3NN
United Kingdom
Employer's website https://www.gloshospitals.nhs.uk/ (Opens in a new tab)