About this role
Job Description Consistently inspect the quality of cleaning and upkeep maintained by the staff and accordingly offer guidance to the housekeeping supervisors to achieve best results as per the standard operating procedures. Frequently liaises with superiors to review the results of systems followed as per the specifications. Responsible for helping in recruiting the ideal staff to be a part of a motivated team by accordingly retaining and imparting training as per their job specification. Familiarize all staff concerned regarding safety, security and fire hazards limited to housekeeping. Prepare an exigency plan limited to housekeeping for force Majeure like flood, bomb threat, etc. Solely responsible to maintain cleanliness, hygiene and proper sanitation within the common areas of the premises. Should possess the ability to obtain a good output from staff without compromising on quality especially during natural calamities, short staffing. Periodically generate weekly/monthly reports and timely submit the same to the superiors along with the monthly inventory of materials and machinery used for the upkeep of the property. Regularly coordinate and closely monitors all maintenance requisitions pending and accordingly follows-up on the same to ensure the property is conducive and does not deteriorate at any stage. Systematically prepare schedules related to daily /specialized cleaning, pest control, façade cleaning, horticulture and ensure it is successfully carried out by the outsourced contractual staff. Coordinate with the concerned vendor to periodically review staff performance and initiate disciplinary action accordingly. Emphasize the importance of staff inculcating proper work ethics by maintaining grooming and courtesy service standards to exceed customer’s expectation. Prepare capital expenditure, special repair and maintenance as per the property requirement. Control overhead expenses and works well within the monthly budget by ensuring staff are accountable for all material wastage. Periodically generate monthly reports on preventive maintenance and analysis of loss/ usage per area on every major expense category including but not limited to labor, chemicals, supplies, contract cleaning and other related housekeeping service. To offer recommendations to improve work culture in the department. Build and maintain a healthy vendor relationship. Process all bills received and comply as per the laid down norms. Other responsibilities assigned by the reporting manager.