About this role
Our Story Imagine being part of a team that’s not just shaping the future but actively driving it. At Davies North America , we’re at the forefront of innovation and excellence, blending cutting-edge technology with top-tier professional services. As a vital part of the global Davies Group, we help businesses navigate risk, optimize operations, and spearhead transformation in the insurance and regulated sectors. Davies North America is looking for an experienced Commercial Property Claims Adjuster. Reporting to the Commercial Property Claims Supervisor, this role is responsible for end-to-end management of Commercial Property Claims primarily for single insurer specialty programs. To be successful in this role, the candidate must be a results-oriented professional with strong organizational skills and the ability and desire to deliver quality claims service. This role is a full-time, home-based position. Determine, evaluate, investigate, negotiate and resolve single insurer property claims in accordance with legal, regulatory and internal standards. Including but not limited to: Verify coverage under the applicable Commercial Property insurance policy. Coordinate with field adjusters and experts for inspections or further investigation. Review supporting documentation submitted for the claims and properly note the details of the review within the file. Analyze damage estimates and repair costs as well as review vendor invoices for accuracy. Identify potential issues such as fraud, duplicate claims, or policy exclusions. Communicate with policyholders, adjusters, contractors, and other stakeholders regularly to ensure constant claim progression and keep all involved parties updated. Prepare written status and large loss reports for clients, including Reservation of Rights and Coverage Position Letters. Handle appeals or disputes related to claim decisions. Attend mediations and settlement conferences as necessary. Direct and monitor defense counsel to settle litigated claims. Provide monetary authority and strategy to counsel to ensure client’s money and claims are protected. Present and explain claim overviews to business partners on a monthly basis. Participate in audits and quality control reviews. Stay updated on industry trends, policy changes, and best practices. Other duties as assigned