About this role
Join an Award-Winning Workplace Culture
At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.
Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.
Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.
Exceptional Hospitality Starts with You Hilton Columbus Downtown is seeking an accomplished Director of Group Optimization to lead strategic group optimization, maximize revenue opportunities, and drive performance across a dynamic, high-volume hospitality destination. This is an exciting opportunity for a commercially minded leader who excels at balancing group demand, optimizing inventory, and partnering across Revenue Management, Sales, and Hotel Operations to deliver exceptional business results. This role is open to a remote work location. Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As a Director of Group Optimization, you’re not just optimizing function space usage and strategy across multiple locations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Here's what you'll do during a typical day:
• Maximize group and catering revenue: Analyze meeting space usage, booking trends, and pricing strategies to improve Revenue per Available Square Foot (RevPASF) and drive total group revenue performance • Optimize function space allocation: Review, audit, and adjust group space assignments to eliminate conflicts, minimize inefficiencies, and ensure high-yield utilization • Enhance forecast accuracy: Leverage historical data, booking pace, and business intelligence to improve forecasting for rooms, space, and food & beverage revenue • Monitor and analyze booking data: Review Delphi entries, the Function Diary, agendas, and post-event data to ensure accurate records, identify discrepancies, and uncover insights to inform smarter future bookings • Support strategic sales decisions: Provide data-driven recommendations to Sales and Events teams to inform pricing, identify gaps, and prioritize high-value business • Drive cross-functional alignment: Facilitate collaboration among Sales, Events, Catering, and Revenue Management to ensure cohesive, revenue-maximizing group strategies • Cultivate a high-performing team: Drive engagement and retention through performance management, professional development, and recognition programs
What It Takes to Make the Stay At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.