About this role
Job SummaryOrganizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Acquisition, Immediate Office of the Assistant Commissioner, located in Washington, DC. Additional selections may be made to include other organizational divisions and/or units within the duty location(s) listed above.
QualificationsSpecialized Experience: You qualify for the GS-14 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as: Leading enterprise-level management and program analysis initiatives. Developing and implementing multi-year plans, governance frameworks, policies, standard operating procedures, administrative standards, and process improvements. Advising senior leaders on complex operational, administrative, workforce, resource, and technical issues. Performing workforce and resource planning analysis. NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible. Please see the "Required Documents" section below for additional resume requirements. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. You must: Meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process; and Meet all applicable Time in Grade requirements (current federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the federal service) by 10/20/2026. The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office. Background Investigation: U.S. Customs and Border Protection (CBP) is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment in order to promote the agency's core values of vigilance, service to country, and integrity. During the screening and/or background investigation process, you will be asked questions regarding any felony criminal convictions or current felony charges, the use of illegal drugs (e.g., marijuana, cocaine, heroin, LSD, methamphetamines, ecstasy), and the use of non-prescribed controlled substances including any experimentation, possession, sale, receipt, manufacture, cultivation, production, transfer, shipping, trafficking, or distribution of controlled substances. For additional information on the preemployment process, review the following link: Applicant Resources | CBP Careers Residency: There is a residency requirement for all applicants not currently employed by CBP. Individuals are required to have physically resided in the United States or its protectorates (as declared under international law) for at least three of the last five years. If you do not meet the residency requirement and you have been physically located in a foreign location for more than two of the last five years, you may request an exception to determine if you are eligible for a residency waiver by meeting one or more of the following conditions: Working for the U.S. Government as a federal civilian or as a member of the military A dependent who was authorized to accompany a federal civilian or member of the military who was working for the U.S. government Participation in a study abroad program sponsored by a U.S. affiliated college or university Working as a contractor, intern, consultant or volunteer supporting the U.S. government Probationary Period: All employees new to the federal government must serve a one year probationary period during the first year of his/her initial permanent federal appointment to determine fitness for continued employment. Current and former federal employees may be required to serve or complete a probationary period. Agency Career Transition Assistance Program (CTAP) Eligibles: If you have never worked for the federal government, you are not CTAP eligible. View information about CTAP eligibility on OPM's Career Transition Resources website. You must submit the supporting documents listed under the Required Documents section of this announcement. To be considered well qualified under CTAP, you must be rated at a minimum score of 85 for this position.
Major DutiesJoining Customs & Border Protection (CBP) will allow you to utilize your expertise serving as the principal expert authority for enterprise-level management, program analysis, and strategic planning. This position starts at a salary of $143,913.00 (GS-14, Step 1) to $187,093.00 (GS-14, Step 10). Apply for this exciting opportunity to strengthen the Department's ability to perform homeland security functions by shaping enterprise strategies, driving continuous improvement across Acquisition and ES operations and programs, and serving as a key advisor to senior leadership on a wide array of administrative, operational, and technical matters. GS Salary: Visit this link to view the locality pay tables by geographic area. If you do not see your geographic area listed, select the "Rest of United States" pay table. Some positions fall under a special pay rate depending on the series, grade level and location of the position. Please visit this link to view special pay rate charts. In this Management and Program Analyst position you will become a key team member of Homeland Security professionals involved in serving as a principal expert authority for management and program analysis, strategic planning, program evaluation, resource planning, workforce analysis, and organizational improvement; leading and executing strategic program planning, analysis, and studies; developing and implementing strategic recommendations to resolve systemic inefficiencies, establishing robust governance framework, policies, and administrative standards; developing major analytical projects and studies that define new approaches; providing authoritative interpretation of high-level directives, legislative mandates, regulatory requirements, executive direction, and agency priorities; and providing expert, confidential advisory services and analytical support to senior leaders and Senior Executive Service members. Typical Work assignments include: Serving in a confidential and advisory capacity to senior leaders and Senior Executive Service (SES) members by providing authoritative advice, analytical support, and recommendations on workforce, organizational, and administrative matters affecting OA personnel and operations. Developing and piloting resource planning methodologies and decision-support models that assess workforce capacity, workload demands, budget constraints, acquisition timelines, and operational risk. Uses the results to recommend resource prioritization, process improvements, and organizational adjustments that improve mission alignment, efficiency, and program effectiveness. Providing authoritative consultation on complex operational, administrative, workforce, and technical issues, including delays in onboarding, conflicting resource requirements between competing directorates, inconsistencies in performance management, systemic failures in acquisition lifecycle workflows, and opportunities to consolidate redundant administrative functions to achieve mission-critical efficiency targets. Authors high-level, confidential analytical reports translating intricate workforce data into actionable executive decision-making frameworks, ensuring OA maintains operational capacity to meet evolving mission requirements. Meticulously mapping current recruitment workflows, identifying systemic bottlenecks, analyzing hiring pipeline performance, and recommending streamlined procedures.RequirementsYou must be a U.S. Citizen to apply for this position Males born after 12/31/1959 must be registered with Selective Service Primary U.S. residency for at least three of the last five years (additional details below) All pre-employment processes will be conducted in English You may be required to pass a background investigation CBP follows the DHS Drug-Free Workplace Plan for drug testing procedures. As an employee of CBP, you will be joining a workforce that is dedicated to accomplishing our mission while maintaining the trust of our Nation by strictly adhering to all government ethics standards. Your conduct will be subject to the ethics rules applicable to all Executive Branch employees, and to CBP employees specifically, as well as the criminal conflict of interest statutes. Once you enter on duty, these rules include obtaining approval for outside employment or business activity, to ensure such employment or business activity is not prohibited and does not interfere or conflict with performance of your official duties. Please review further details via the following link. DHS uses E-Verify, an internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify including your rights and responsibilities. Bargaining Unit: This position is not covered under the bargaining unit.