About this role
Job SummaryYou will serve as a IT Specialist (SYSADMIN) in the Command Support Division, Business Department of NAVSUP FLT LOGISTICS CNTR PUGET SOUND. FLCPS supports Navy and joint forces in PACNORWEST through excellence, integrity, and action. Command Support Division analysts and IT staff administer IT assets/procurement, phones, ERP, SharePoint/Power Platform, telework, facilities, vehicles, property, safety, parking, risk, records, and directives.
QualificationsYour resume must demonstrate at least one year of information technology related experience in the federal service or private or public sector demonstrating the following four competencies, as defined: 1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail. IT-related experience demonstrating this competency include: Thoroughly reviewing system configurations, equipment inventories, and policy compliance documents to ensure zero-error operations. 2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. IT-related experience demonstrating this competency include: Providing high-level technical support, troubleshooting complex IT issues, and advising leadership on system capabilities. 3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. IT-related experience demonstrating this competency include: Clearly articulating technical concepts, cyber security risks, and hardware requirements to both technical and non-technical stakeholders. 4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. IT-related experience demonstrating this competency include: Identifying system bottlenecks, diagnosing network/hardware failures, and resolving compliance gaps. Workforce Certification: This position has been designated as a Cyberspace Workforce position in the DoD Cyber Workforce Framework (DCWF) work role of IT Specialist (SYSADMIN) 411 Technical Support Specialist (Cyberspace) proficiency level Advanced and, as a condition of employment, the incumbent of the position is required to obtain within 6 months of entry on duty and maintain qualification in accordance with DoDM 8140.03 Cyber Workforce Qualification and Management Program. Primary WRC 411, Secondary 722 If you already qualify for a DCWF work role, please list the WRC in your Resume. Additional qualification information can be found from the following Office of Personnel Management website: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/2200/information-technology-it-management-series-2210-alternative-a/ Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.
Major DutiesYou will serve as the Activity Contract Technical Representative (ACTR) for the Navy's Next Generation (NGEN) information technology contract.You will provide oversight, technical support, and interpretation of Federal law, DoD, Navy, and NAVSUP Information Technology (IT) policies.You will serve as the primary point of contact for NGEN contractor issue escalation and command input on NGEN orders, requirements, funding, payment, and contractor performance.You will proactively investigate command IT needs and order NGEN resources and services to fulfill requirements. If NGEN does not provide the required service or support, you will pursue alternate acquisition.You will develop statements of work (SOW), understanding of contract clauses based on laws; policy, and procedures.You will travel to alternate worksites, such as Bangor, Whidbey Island, and Everett routinely.You will maintain inventory control of all command IT equipment.You will serve as the primary point of contact for all IT or technology related questions and issues.You will be a command FlankSpeed Champion and PureBred Mobility Agent.