About this role
Job SummaryThe mission of the Defender Services program is to ensure that the right to counsel guaranteed by the Sixth Amendment, the Criminal Justice Act (CJA), 18 U.S.C. § 3006A, and other statutory mandates is enforced on behalf of those who cannot afford to retain counsel. The incumbent will serve as the Chief of the Program Operations Federal Defender Human Resources Branch (HRB) for the Defender Services Office (DSO).
QualificationsApplicants must have demonstrated experience as listed below. This requirement is according to the AO Classification, Compensation, and Recruitment Systems which include interpretive guidance and reference to the OPM Operating Manual for Qualification Standards for General Schedule Positions. Specialized Experience: Applicants must have at least one full year (52 weeks) (preferably 3 years) of specialized experience which is in or directly related to the line of work of this position. Specialized experience must demonstrate experience in ALL areas defined below: 1. Leading multi-disciplinary team focused on HR policy, process, and strategy, including providing clear guidance, effective task delegation, and staff support. 2. Conducting research, analyzing data, monitoring trends, and making recommendations to improve HR programs, policies, operations and internal controls. 3. Managing routine to complex human resources functions in federal and/or private sector. Highly Desired Society of Human Resource Management Certified Professional (SHRM-CP) Certification.
Major DutiesThe incumbent will bring expert knowledge of all aspects of federal defender human resource management. The incumbent provides human resource program leadership, services, and solutions to enable the federal defender organizations to define, recruit, manage, compensate, reward, develop, and retain a highly skilled workforce. The incumbent is responsible for the strategic development and oversight of policies and processes that support defender organization personnel. The incumbent maintains relationships with judiciary stakeholders; advises leaders and operates at the highest level of integrity. This leader manages staff, delivers executive-level presentations, and leads initiatives to enhance the quality and service we provide to defender organizations, in support of the 6th Amendment. The duties of this position include, but are not limited to: 1. Leading the branch and fostering a high-performing, inclusive, and respectful work environment that promotes staff development, accountability, and the delivery of exceptional customer service. 2. Performing all facets of staff supervision: workload distribution; process optimization; cross training; review and assess staff deliverables for compliance with requirements and quality standards; complete personnel actions including performance appraisals; make recommendations for within-band increases, promotions, awards, and/or adverse actions; oversee time and attendance and provide coaching and mentoring. 3. Serving on a management team representing the Program Operations Division (POD) HRB, and upon request, attend and participate in meetings conducted by and on behalf of the POD Chief. 4. Establishing priorities, identifing solutions, developing short- and long-term goals for the branch, managing program and project timelines, and ensuring deadlines are met. Integrating work with broader program objectives. 5. Advising leadership on program effiicacy; providing data-driven recommendations for improvement; and reporting on emerging trends and issues. 6. Serving as the DSO subject matter expert on defender human resources; providing written and oral guidance, training, interpretation, analysis, advice, and recommendations on policies, procedures, recruitment, position qualifications, position classification, compensation, and appointing authorities. 7. Developing and updating policy manuals that govern the operations of FDOs, researching policy implications, and advising senior management on the implementation of such policies. 8. Supervising staff who develop and conduct HR trainings, briefings, and presentations. Planning and providing guidance for conferences and orientations. 9. Building and sustaining strategic relationships with leadership and stakeholders across the AO and FDOs, as well as external stakeholders to foster collaboration and trust to advance enterprise-wide human capital initiatives to ensure alignment with broader program goals and priorities. 10. Conducting national program reviews of position classification and identifying topics of importance for highly sensitive situations that require higher level problem identification and follow up. 11. Serving on or leading the efforts of various committees and other groups and preparing and presenting oral and written briefings. 12. Identifying and overseeing the creation, dissemination, and implementation of resources, including checklists, how-to guides, FAQs, manuals, and webinars to expand internal and external knowledge of policies and improve compliance. Overseeing the development, maintenance, and expansion of HR information on various websites. 13. Coordinating with and aiding appointing authorities for the appointment and reappointment of federal defenders. 14. Performing other duties as assigned.RequirementsCONDITIONS OF EMPLOYMENT All information is subject to verification. Applicants are advised that false answers or omissions of information on application materials or inability to meet the following conditions may be grounds for non-selection, withdrawal of an offer of employment, or dismissal after being employed. Selection for this position is contingent upon completion of OF-306, Declaration of Federal Employment during the pre-employment process and proof of U.S. citizenship for competitive status positions or conversion to a competitive status position with the AO. If non-citizens are considered for hire into a temporary or any other position with non-competitive status or when it is confirmed by the AO Human Resources Office there are no qualified U.S. citizens for a competitive status position (unless prohibited by a law or statue), non-citizens must provide proof of authorization to work in the U.S. and proof of entitlement to receive compensation. Additional information on the employment of non-citizens can be found at USAJOBS Help Center | Employment of non-citizens/. For a list of documents that may be used to provide proof of citizenship or authorization to work in the United States, please refer to Form I-9, Employment Eligibility Verification. All new AO employees will be required to complete an FBI fingerprint-based national criminal database and records check and pass a public trust suitability check. New employees to the AO will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights/responsibilities, visit https://www.e-verify.gov/. All new AO employees are required to identify a financial institution for direct deposit of pay before appointment. You will be required to serve a trial period if selected for a first-time appointment to the Federal government, transferring from another Federal agency, or serving as a first-time supervisor. Failure to successfully complete the trial period may result in termination of employment. If appointed to a temporary position, management may have the discretion of converting the position to permanent depending upon funding and staffing allocation.