About this role
We are Eversheds Sutherland, a global law firm, with more than 5,000 people across over 30 countries. We’re full-service with deep niche and sector experience. Whatever challenge, wherever in the world, we’re equipped and ready to meet it. We live our values, we’re purposeful and purpose-led. So although the world is fast-moving and rapidly changing, we see it as a place where everyone can thrive. We’re ambitious for our clients, our communities – and for you. Whether you’re starting out on your career or well established, whether you’re a lawyer or in business services. If you’re looking for what’s next, we are too. About the Role: Eversheds Sutherland is seeking an experienced Intapp Open Product Owner / Solution Architect to play a key role in the development, configuration, and optimisation of Intapp Products and related business acceptance solutions across the firm. Working closely with the Business Acceptance Team, Finance, IT and business stakeholders, you will be responsible for configuring and enhancing Intapp forms, workflows, and business rules, ensuring client and matter intake processes are efficient, compliant, and aligned with business requirements. You will translate business needs into practical, scalable solutions, acting as the bridge between business and technology teams to deliver improvements that support the firm's strategic objectives. The role will involve hands-on configuration of Intapp Open, including intake forms, approval workflows and user experience enhancements. You will work closely with project managers, business analysts, suppliers, development teams, and support teams to deliver robust end-to-end solutions that improve client onboarding, matter intake, conflicts management, and risk processes. Key Responsibilities: Configure, administer and enhance Intapp Open and related intake solutions. Partner with Business Acceptance, Finance and IT teams to understand business needs and identify opportunities for process improvement and automation. Gather, analyse and document business requirements, translating them into functional and technical specifications. Collaborate with project managers, business analysts, developers, suppliers and support teams to deliver end-to-end solutions. Lead workshops and stakeholder engagement sessions to drive requirements gathering and solution design. Analysing business requirements by working directly with stakeholders or in partnership with a business analyst. Support testing, deployment and adoption of new functionality and process improvements. Presenting options in an understandable manner and helping stakeholders choose the most suitable one Ensure solutions are robust, scalable, compliant and aligned with enterprise architecture standards. Provide expertise and guidance on Intapp best practice, product capabilities and future roadmap opportunities. Assist with incident resolution, root cause analysis and continuous service improvement activities. Skills & Experienc e: Essential: At least 5 years’ working experience in one or multiple IT areas. Proven experience working with Intapp Products Strong understanding of legal sector business acceptance, client onboarding and risk management processes. Experience configuring and supporting enterprise applications and workflow-based solutions. Excellent stakeholder management and communication skills. Strong analytical and problem-solving abilities. Experience working within project delivery and Agile environments. Ability to work effectively with both technical and non-technical audiences. An understanding of Quality. A desire to learn more about new and existing products Desirable: Experience of business analysis and large-scale business process change initiatives. Experience of working with external suppliers, including offshore development teams. Technology Experience: Experience of project delivery cycles and methodologies such as Agile Intapp Intake Intapp Conflicts Intapp Terms Diversity & Inclusion At Eversheds Sutherland, “Inclusive” is a core business value. We bring together different skillsets, global mindsets and approaches. We foster diversity of thought and the freedom to put ideas into action. We have an inherent respect for the individual. We have a strong belief in collaboration and teamwork. Sharing ideas, asking questions, solving challenges and meeting our clients’ goals: together. We want all our people to thrive at work and reach their full potential and we work hard to continue to build a diverse and inclusive culture, monitor and report on our progress and impact, and develop our approach. This is reflected in our policies, systems and processes, and in our work with diversity membership organisations. Many of our people work flexibly in some way and we are open to considering how we can accommodate flexible working arrangements alongside role requirements. If this is important to you, please talk to us about it during the recruitment process. We want you to perform at your best during our recruitment process. If there is any adjustment or support you need, please contact us so we can discuss how we can best assist you. For you, For your success. And what's next.