About this role
Work Location Logistics: This is a hybrid position requiring the team member to be onsite for 3 days per week. Relocation: This position offers relocation assistance. At West, we’re a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life-saving and life-enhancing injectable medicines to millions of patients daily, West’s indelible mark on the healthcare industry has just begun. A name started our story. How will yours help write our future? There’s no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families. We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts. Job Summary We are seeking a Senior Software Development Engineer in Test (SDET) – AI & Automation to lead the delivery of high-quality software through an automation-first, AI-enabled quality engineering approach . This role owns end-to-end quality delivery , driving test strategy, automation frameworks, and execution across web, mobile, desktop, API, and data platforms . The candidate will be responsible for improving test coverage, release velocity, and product quality , while leading the team in adopting modern testing practices. The ideal candidate combines strong technical expertise, hands-on execution, and leadership capability , with the ability to design scalable frameworks and drive team execution. Essential Duties and Responsibilities Own and drive end-to-end quality delivery for assigned systems or modules Define and implement automation-first testing strategy across UI, API, mobile, and desktop layers Design, build, and maintain scalable, reusable automation frameworks (Playwright/API-first preferred) Develop and execute automated and manual tests across: Functional testing API testing Integration testing Performance/load testing Ensure comprehensive test coverage aligned with risk and business impact Lead and guide team members in test execution, automation, and delivery Drive improvements in: Test execution efficiency Automation coverage Release cycle time Integrate automated tests into CI/CD pipelines for continuous validation Analyze defects and failures using logs, data, and structured debugging approaches Implement shift-left and risk-based testing practices Collaborate with Dev, Product, and DevOps to ensure testability and quality throughout lifecycle Additional Responsibilities Build or contribute to AI-assisted testing workflows (test generation, failure analysis, etc.) Explore and implement automation accelerators, tools, and reusable utilities Mentor and coach team members to improve automation and testing maturity Drive adoption of best practices, standards, and reusable frameworks Participate in planning, estimation, and delivery tracking Lead root cause analysis and continuous improvement initiatives Education Bachelor's Degree Computer Science required Shift 12PM to 9PM IST. Work Experience 5–8 years of experience in software testing and quality engineering Strong hands-on experience in: Test automation development (UI + API) Automation framework design and implementation Experience working across web, mobile, and/or desktop applications Solid experience in API testing and automation (REST-based systems) Experience in performance or load testing concepts/tools Proven experience in driving test execution and delivery within a team Experience working in Agile/Scrum environments Strong programming experience in Java, Python, or JavaScript/TypeScript Experience integrating testing into CI/CD pipelines Preferred Knowledge, Skills and Abilities Experience with tools such as Playwright, Cypress, Selenium, Appium, RestAssured Exposure to AI-assisted testing, prompt engineering, or LLM-based workflows Experience with agent-based automation or MCP/context-driven systems Familiarity with microservices architecture and distributed systems Knowledge of performance testing tools (JMeter, etc.) Understanding of test data management and environment management Experience building internal QA tools or productivity accelerators License and Certifications ISTQB or equivalent certification preferred Certifications in test automation, performance testing, or AI/ML fundamentals are a plus Travel Requirements 10%: Up to 26 business days per year Physical Requirements Sedentary-Exerting up to 10lbs/4kgs of force occasionally, and/or negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Additional Requirements Strong ownership and accountability mindset Ability to drive execution and delivery outcomes independently Excellent communication and stakeholder management skills Ability to influence cross-functional teams Strong problem-solving and analytical thinking Passion for building high-quality, scalable systems West is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status. If you have a special need that requires accommodation in order to apply to West, please send an email to [email protected] . Where permitted by law, an offer of employment with West Pharmaceutical Services, or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of background screening.