About this role
About the Role We are looking for a committed Relationship Manager to join our team at RHB Bank. In this role, you’ll support business development efforts, build client networks, manage a corporate loan portfolio, and help deliver tailored banking solutions. You’ll play an important part in identifying opportunities, maintaining loan quality, and supporting account growth.
Primary Objective
• Manage the business development plan for an assigned Corporate Loan Portfolio. • Service and strengthen existing relationships of the assigned Corporate Loan Portfolio. • Cross-selling of Bank and other RHB Group’s products. • Proactively manage loan portfolio and protect loan quality
Key Responsibilities
• Manage the lending process cycle, submission of call visits, timely submission of financials and related documents, track covenants. • Prepare credit proposals and letters of offers. • Timely periodic reviews of assigned portfolio. • Liaise with products partners across the Bank to bring appropriate product and services to maximize risk adjusted returns. • Managing the inter-divisional relationships to assist in delivering good customer service. • Delivers excellent service standard and trouble shoots problems & complaints from clients.
Scope & Complexity
• Proactive management and grow the assigned portfolio of corporate loans. Increase depth of relationship and provide holistic solutions to meet customers’ needs. • Maximize risk adjusted returns (RAROC/ROA) from the assigned portfolio in line with agreed business plan. • Builds a wide client network and timely initiate prospect and assess opportunities/needs for new clients/accounts. • Timely periodic review of the assigned portfolio. • Undertake timely assessment on any relevant adverse market news and /or unsatisfactory account conduct which may affect the credit profile of the borrowers.
Problem-Solving
• Delivers excellent service standard and trouble shoots problems & complaints from clients.
Interpersonal Skills
• “First-to-know” with regards to corporate market development by maintaining regular customer visitation/contacts. • Participate in account planning with Client Coverage Team and collaborate with other product partners where appropriate. • Group Corporate Banking’s principal liaison officer for the assigned portfolio for cross selling contacts and external parties.
Others
• Cross-referral to other product partners across the RHB Group
What we’re looking for
• Degree in business, finance, economics, or a related field. • Strong interest in corporate banking and client relationship management. • Good analytical, communication, and networking skills. • Ability to work proactively and manage multiple responsibilities. • Strong customer service mindset with the ability to build long-term relationships.