About this role
Why Join Our Team?
At New York Health (NYH), we are revolutionizing healthcare with a holistic, integrated approach. Our multidisciplinary team of physicians, nurses, and healthcare professionals works collaboratively to provide comprehensive care that addresses all aspects of patient wellbeing. With state-of-the-art facilities and a commitment to personalized care, NYH is setting a new standard for healthcare in our communities.
Join us and become a part of our mission to promote lifelong wellness through compassionate, evidence-based practices that empower patients on their healthcare journeys.
Job Description:
Medical Front Desk Receptionist Location: Riverhead, NY Hours: Mon-Fr (8.5hr shift between the hours of 7-7) Organization: New York Health (NYH)-Urology
In this role, you will:
• Be responsible for the daily opening and closing procedures of the office. • Welcome all patients and visitors by greeting them in a pleasant, professional manner. • Assist in comforting patients and maintaining reception area. • Answer telephones; respond to inquiries; resolve issues; schedule patient appointments. • Collect co pays and balance total finances of the office on a daily basis. • Assist patients with the completion of all necessary forms and documentation. • Build and maintain patient records through the use of the practice EMR system. • Build, monitor and maintain physician schedules according to suggested scheduling rubrics. • Assist with the daily distribution of quality assurance surveys and prevention screenings. • Monitor and respond to incoming messages from Care Team inboxes in collaboration with nurse. • Monitor daily visit lists to ensure all patients who require appointments are scheduled appropriately. • Protect patient privacy by adhering to the HIPAA confidentiality guidelines. • Contribute to a team effort by smoothly transitioning into other related daily roles, as necessary. • Maintain daily operations of the office by following standard policies and procedures • Perform tasks as assigned for special projects.
We require:
• High School diploma with at least 2 years of patient facing reception experience • Bachelor’s Degree preferred • Excellent oral and written communication skills • Ability to accept direction and work within a team concept • Strong customer service skills. • 1yr of an EMR experience-Preferred
What we offer: Salary: Starting at $22 per hour Benefits: Health Insurance on day 1, Dental, Vision, Life Insurance, Short- and Long-term disability, 401k Plan, generous PTO, 8 paid holidays (2 floating)
Join us at NYH, where we are making strides in healthcare through innovative and compassionate care. Visit our website at: Nyhealth.com Follow us on Facebook: NYH on Facebook