About this role
Procurement & Payment Processing
• Execute end-to-end purchase order processing, including PR-triggered PO creation, PO changes, order confirmation follow-up, and coordination of approval/release workflows, ensuring accuracy and timely processing.
• Support downstream invoice and payment-related activities by validating PO-based invoice relevance, resolving complex price and quantity discrepancies, and preparing accurate documentation for further payment processing.
Data Management & Quality Assurance
• Maintain and update supplier, material, and P2P master data relevant for purchase order processing, including purchasing info records and price conditions, ensuring data quality and initiating corrective actions where needed.
• Manage supplier-related operational data required for effective PO execution, including onboarding-related setup, contract and source-of-supply linkage, and relevant performance data to support transactional procurement activities.
Issue Resolution & Process Improvement
• Handle P2P case tickets related to invoice blocks, supplier inquiries, and purchase order corrections, resolving escalations and identifying opportunities for process improvement.
• Monitor open purchase orders, incoming deliveries, and goods receipt issues in close collaboration with warehouses, suppliers, and business units, coordinating root-cause resolution including supplier dispute handling where required.
• Process and coordinate special PO scenarios, such as inter-/intra-company transfer purchase orders and down payment initiation, in line with defined procedures
Compliance & Stakeholder Advisory
• Ensure adherence to P2P policies, documentation requirements, and internal controls, advising stakeholders and reinforcing best-practice standards.
• Support financial and operational period-end activities relevant to purchase order management, including GR/IR clarification, open PO review, and issue resolution in coordination with Accounts Payable and Finance.
JOB REQUIREMENTS
Education
• Bachelor’s degree in Business Administration, Finance, Supply Chain, HR, Engineering or related field
• Equivalent vocational qualification with strong experience may be considered
Experience
• Experience as subject matter expert or senior operator is an advantage
• 2–4 years of experience in a process‑ or function‑related operational role
• 1–4 years of experience in a process‑ or function‑related operational role
Knowledge and skills
• Advanced proficiency in P2P and procurement systems (e.g., SAP MM/FI, Ariba, workflow tools), including purchase order processing, approval workflows, master data handling, and troubleshooting of complex processing exceptions
• Strong accuracy in transactional procurement processing and documentation, with ownership for data quality, process reliability, and audit readiness
• In-depth knowledge of purchase order management processes, including PR-to-PO flow, order confirmations, goods receipt relevance, invoice matching, and applicable compliance requirements
• Ability to resolve complex operational P2P issues, conduct root-cause analysis, and drive corrective actions across suppliers, warehouses, and internal stakeholders
• High attention to detail in PO execution, master data maintenance, price and quantity validation, and financially relevant transaction data, ensuring compliance and minimizing operational and financial risk
Other Requirements
• Good understanding of documentation requirements across the purchase order process, including PO approval, goods receipt and invoice-related controls, with the ability to guide others and ensure adherence
• Strong customer-service mindset, able to manage escalations and coordinate effectively with suppliers, warehouses, business units, and internal stakeholders
• Ability to handle confidential supplier, commercial, and financially relevant data appropriately, ensuring compliance, risk awareness, and best-practice handling
POSITION SCOPE
Reporting Line(s)
Solid line(s) to: Team Lead Purchase Order Management Dotted line(s) to: Number of direct reports: 0 Number of dotted line reports: Performance Measures Performance measures will be defined on team specific service obligations
Working Relationships
Internal contacts: Team Lead Purchase Order Management Invoice Management Payments Management Travel & expense Mgmt. Process Management P2P External contacts Supplier